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SAPManagement Level
AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.Driven by curiosity you are a reliable contributing member of a our fast-paced environment you are expected to adapt to working with a variety of clients and team members each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm you build a brand for yourself opening doors to more opportunities.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
Job Summary -
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients better.
highly-skilled and trained global professionals combined with the use of the latest advancements in technology and process allows us to provide effective and efficient outcomes. With PwCs Managed Services our clients are able to focus on accelerating their priorities including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with todays dynamic business environment.
Within our global Managed Services platform we provide Application Evolution Services (formerly Application Managed Services) where we focus more so on the evolution of our clients applications and cloud portfolio. Our focus is to empower our clients to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic efficient and cost-effective.
As a member of our Application Evolution Services (AES) team we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support enhancement and optimization work as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective but also a relationship perspective.
Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBA / / B. Com / BBA
Required Field(s) of Study (BQ):
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *: 6-10 years of experience
Certification(s) Preferred:
Preferred Knowledge/Skills *: SAP Rise Architect S4 installation and configuration. HANA Database administration. SAP Upgrade. At Least one SAP Associate level certification. Exposure to SAP Cloud offerings such as BTP SAC and Cloud connector
General skill set:
As a Senior Associate youll work as part of a team of problem solvers helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Use feedback and reflection to develop self-awareness personal strengths and address development areas.
Proven track record as an SME in chosen domain.
Ability to come up with Client POC/POV for integrating/increasing adoption of emerging Tech. like Blockchain AI et al with the product platform they are associated with.
Mentor Junior resources within the team conduct KSS and lessons learnt.
Flexible to work in stretch opportunities/assignments.
Demonstrate critical thinking and the ability to bring order to unstructured problems.
Ticket Quality and deliverables review.
Status Reporting for the project.
Adherence to SLAs experience in incident management change management and problem management.
Review your work and that of others for quality accuracy and relevance.
Know how and when to use tools available for a given situation and can explain the reasons for this choice.
Seek and embrace opportunities which give exposure to different situations environments and perspectives.
Use straightforward communication in a structured way when influencing and connecting with others.
Able to read situations and modify behavior to build quality relationships.
Uphold the firms code of ethics and business conduct.
Demonstrate leadership capabilities by working with clients directly and leading the engagement.
Work in a team environment that includes client interactions workstream management and cross-team collaboration.
Good Team player. Take up cross competency work and contribute to COE activities.
Escalation/Risk management.
Strong Knowledge in:
to end SAP upgrades (SPS Major SAP version) applying support packages and other support activities.
Strong knowledge and experience in HANA Database and MS SQL Database Administration.
Configuration knowledge on SAP cloud offerings such as BTP SAC Cloud connector etc.
Prepare and monitor performance reports and implement solutions to improve the system performance.
Proven expertise in performing Kernel update support pack update and SPS upgrade.
Strong knowledge in performing end to end system refresh
Excellent knowledge in client copy applying OSS notes EWA report analysis Printer administration Fiori administration.
Solution Manager implementation and configuration.
SLT Replication setup configuration and administration
SAP BOBI Data services installation and configuration
Proficient in the use of methodologies supported by SAP best practices.
Excellent Knowledge in UNIX/ Linux and Windows OS platform.
Communicating appropriately and in a timely manner with the requester (end user) the business and the various stakeholders that this role will need to interface with including NOC Hosting Operations IT etc.
Must be proactive and self-motivated.
Must be easily understood and possess excellent English communication skills both verbal and writing skills.
Must Have customer facing experience.
Exposure to ITIL framework
Preferred Skills:
ITIL certification
SAP S/4 conversion HANA Database administration SAP Solution Manager SAP S/4HANA System Administration Certifications
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Active Listening Advanced Business Application Programming (ABAP) Business Transformation Communication Design Automation Emotional Regulation Empathy Inclusion Intellectual Curiosity Optimism Process Improvement Process Optimization SAP Analytics Cloud SAP Fiori SAP HANA SAP NetWeaver Strategic Technology Planning Teamwork Well BeingDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
IC
Full-Time