Sr FinOps Analyst, Customer mainantence team
Sr FinOps Analyst, Customer mainantence team
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Job Description
Manage and maintain customer/Vendor master data in OFA system ensuring accuracy and completeness.
2. Handle customer information validation and verification processes.
3. Perform regular data quality checks and cleanup activities.
4. Handle escalated customer data issues and complex data discrepancies also excellent problem-solving abilities
5. Document and track escalation resolutions for future reference.
6. Strong ability to take initiative and self-start when necessary
7. Proven ability to develop new ideas and creative solutions
8. Proven ability to work successfully in an ambiguous environment
9. Proven ability to meet tight deadlines and prioritize workload Fluency in Microsoft Excel is a must.
Key job responsibilities
Process customer account setup modifications and updates in a timely manner.
2. Strong attention to detail and data accuracy.
3. Monitor workload distribution across team.
4. Prepare the SLA compliance reports (daily/weekly/monthly) and Productivity Metrics.
5. Document test results and provide feedback to development teams.
6. Aging review and sending the reports for resolution.
7. Participate in User Acceptance Testing (UAT) and Production Verification Testing (PVT) activities for system updates and new features.
8. Coordinate with cross-functional teams to resolve critical data issues.
- 1.3 years of relevant experience in Accounts Receivables(AR) and knowledge in AR operations. Strong ability to communicate internally and externally
- degree in accounting and commerce (B. Com) Knowledge of Excel at an advanced level Experience with Microsoft Office products and applications.
- 3 years of finance operations/shared services accounts payable account receivable (collections) or general ledger experience
- AR - end to end knowledge
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
2. Handle customer information validation and verification processes.
3. Perform regular data quality checks and cleanup activities.
4. Handle escalated customer data issues and complex data discrepancies also excellent problem-solving abilities
5. Document and track escalation resolutions for future reference.
6. Strong ability to take initiative and self-start when necessary
7. Proven ability to develop new ideas and creative solutions
8. Proven ability to work successfully in an ambiguous environment
9. Proven ability to meet tight deadlines and prioritize workload Fluency in Microsoft Excel is a must.
Key job responsibilities
Process customer account setup modifications and updates in a timely manner.
2. Strong attention to detail and data accuracy.
3. Monitor workload distribution across team.
4. Prepare the SLA compliance reports (daily/weekly/monthly) and Productivity Metrics.
5. Document test results and provide feedback to development teams.
6. Aging review and sending the reports for resolution.
7. Participate in User Acceptance Testing (UAT) and Production Verification Testing (PVT) activities for system updates and new features.
8. Coordinate with cross-functional teams to resolve critical data issues.
- 1.3 years of relevant experience in Accounts Receivables(AR) and knowledge in AR operations. Strong ability to communicate internally and externally
- degree in accounting and commerce (B. Com) Knowledge of Excel at an advanced level Experience with Microsoft Office products and applications.
- 3 years of finance operations/shared services accounts payable account receivable (collections) or general ledger experience
- AR - end to end knowledge
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Senior IC
Employment Type
Full-Time
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