Banquet Supervisor
As a Banquet Supervisor you will be responsible for overseeing the setup service and breakdown of various banquet events ensuring that guests receive top-quality service according to the hotel s standards. You will lead the banquet service team coordinate activities from setup to breakdown and maintain high levels of guest satisfaction.
Responsibilities:
- Oversee and coordinate all banquet event activities from setup to breakdown.
- Lead the banquet service team assigning tasks and monitoring performance.
- Ensure that tables linens service stations buffet lines and equipment are properly arranged.
- Communicate effectively with the kitchen bar and event planners to ensure seamless service.
- Greet and interact with clients/guests to handle any requests or concerns during the event.
- Monitor food and beverage service ensuring high levels of guest satisfaction.
- Ensure compliance with health hygiene and safety standards.
- Assist in training new banquet staff on service techniques and etiquette.
- Maintain detailed records of inventory breakages and post-event feedback.
- Assist with scheduling timekeeping and reporting to the Banquet Manager.
Requirements
- Diploma or degree in Hospitality Hotel Management or a related field.
- 2 years of experience in banquets or F&B operations (with 1 year in a supervisory role preferred).
- Strong leadership and team management abilities.
- Excellent guest service and communication skills.
- Knowledge of event setups service styles and banquet protocols.
- Detail-oriented well-organized and able to multitask under pressure.
- Proficiency in MS Office and hotel software (PMS/F&B systems) is a plus.
- Physically fit able to stand long hours and assist with setup/tear-down when needed.
2+ years of experience in banquets or F&B operations (with 1+ year in a supervisory role preferred). Strong leadership and team management abilities. Excellent guest service and communication skills. Knowledge of event setups, service styles, and banquet protocols.
Education
Diploma or degree in Hospitality, Hotel Management, or a related field.