Senior Staff Data Scientist, Credit Card
Senior Staff Data Scientist, Credit Card
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1 Vacancy
Job Description
The Role
We are seeking a Senior Staff Data Scientist who will help shape our Credit Card business strategy and product development decisions through data-driven insights. The Senior Staff Data Scientist will be working closely with cross-functional partners including Credit Card business leaders Product & Finance partners to build and grow SoFi Credit Card into a top choice for consumers to Get Your Money Right.
This is an exciting role for someone to make a direct impact on new product strategy and revenue of SoFi. Success in this role hinges on your technical aptitude quantitative abilities and business acumen: you know how to plow through data with SQL/Python/Tableau surface insights using math/statistics/ML techniques and measure the business impact using efficiency/conversion/profit metrics. You treat stakeholders as a partnership you are there at each step of the way and you know that we only succeed if we succeed together.
What youll do:
- Work with amazing product and business managers to identify strategic opportunities measure KPIs to craft compelling stories make data-driven recommendations and drive informed actions.
- Analyze segment performance at the portfolio level and by vintage to drive insights and optimization
- Help drive customer engagement strategies including early stage engagement balance transfers spend programs and retention
- Help manage and analyze existing cardholder portfolio covering spend engagement balance stimulation and good payment behaviors
- Craft analyze and present customer behavior metrics such as funnel conversion user churn features engagement product LTV and cross-sell metrics. Work with product and marketing partners to design tests to improve these metrics.
- Own end-to-end product analytics workflow including formulating success metrics socializing them across the organization and creating pipelines & dashboards/reports;
- Run significance tests and continuously discover trends in customer behavior to inform decision making with a high level of confidence;
- Present analyses to Credit Card and Finance business leaders.
What youll need:
- M.B.A B.S. or M.S. in Statistics Economics Engineering Computer Science Mathematics or a related quantitative field is required for this position
- 8 years of experience working in an analytics business strategy or related role in the credit card industry
- Strong programming skills in SQL Python and proficiency in Tableau
- Experience in the Credit Card industry and deep understanding of credit card credit bureau data
- Strong understanding of Credit Card PnL (profit and loss) drivers
- Experience with product analytics experimentation and hypothesis testing
- Proven track record of end-to-end experience in building analytical frameworks to inform business strategy
- Ability to work in a dynamic cross-functional environment with a strong attention to detail
- Effective communication and presentation skills and ability to explain complex analyses in simple terms to business leaders
- Exceptional problem-solving skills
- Strong relationship building and collaborative skills
Required Experience:
Staff IC
Employment Type
Full-Time
