Front Office Manager - Limelight Snowmass
Front Office Manager - Limelight Snowmass
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1 Vacancy
Job Description
Position Summary
The Front Office Manager provides leadership management and oversees all operations of Front Office departments; Front Desk Concierge and Guest Services with emphasis on adherence to established procedures and standards while ensuring the highest quality guest experience. This position reports to the Director of Operations.
The salary range for this position is $70000 - $80000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.
Job Posting Deadline
Applications for this position will be accepted until August 24 2025.
Essential Job Functions/Key Job Responsibilities
Oversee supervisory responsibility including but not limited to: progressive discipline performance evaluation and termination
Review staff development and motivation and conducts seasonal and regular department meetings to review internal SOPs and update pertinent info to communicate with internal teams
Performs as Manager on Duty as required
Manage and maintain working environment and administration for staff including Kronos Payroll Cycles and submitting Tip/Commission reports to payroll at scheduled deadlines
Monitor and coach property policies and standards at the Front Desk Concierge and Guest Services ensuring the best experience for every guest
Prepare monthly accounting reports and forecasts as requested
Ensure regular vehicle maintenance is up to date
Responsible for controlling labor costs scheduling and payroll
Meet regularly with the Director of Operations to review performance
Ensures guests receive exceptional service and assist with guest complaints
Take a visible leadership role towards hotel guests
Demonstrate working knowledge of safety and fire procedures
Other duties as assigned
Qualifications :
Education & Experience Requirements
College degree preferred
3 years Front Office/Front Desk experience required
2 years Front Desk leadership experience preferred
Valid drivers licenserequired
Knowledge Skills & Abilities
Proficient knowledge of industry trends and best practices
Strong communication and interpersonal skills with a desire to learn and grow in the hospitality industry
Proficient knowledge in computer programs such as Microsoft Office
Strong problem-solving mindset and a passion for delivering excellent guest experiences
Skilled in influencing and acting as a role model to others
Strong desire to learn all operational and strategic facets of the business
Ability to communicate in English and Spanish preferred
Ability to comply with all policies and procedures for Hotel Operations and Food & Beverage departments
Ability to manage and lead diverse teams fostering a positive and productive work environment
Ability to assist in emergency and security procedures as directed by management
Ability to maintain a positive professional team-player attitude
Ability to quickly adapt to changes in processes customer flow environments and tasks
Ability to handle interpersonal and team conflicts in a constructive manner
Ability to work weekends evenings and holidays according to business and scheduling needs
Additional Information :
Work Environment & Physical Demands
Ability to stand walk or be on your feet for extended periods of time kneeling and bending may be required
Regularly work indoors with no adverse conditions
Must be able to occasionally lift push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position but no more than 50)
Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Health Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One Aspen Snowmass Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process please contact Human Resources at .
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties responsibilities and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One inclusion equity and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience we embrace and celebrate the unique experiences perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected valued and empowered and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Companys benefits and other compensation visit One participates in E-Verify.
E-Verify & Right to Work Poster
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
