Client Experience Coordinator
Client Experience Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a highly organized and proactive Client Experience Coordinator to join our team. In this role you will be responsible for managing the client journey from onboarding to project completion ensuring a seamless and satisfying experience. You will act as a key liaison between clients and internal departments to guarantee clear communication timely execution and exceptional service delivery.
Responsibilities
Serve as the primary point of contact for clients throughout their engagement with Signal Tru Brand
Coordinate client onboarding and ensure all expectations and deliverables are clearly defined
Track project milestones and maintain timelines to ensure timely completion
Collect and respond to client feedback and resolve issues in a timely professional manner
Collaborate with design strategy and marketing teams to communicate client goals
Maintain detailed records of client interactions and project documentation
Assist in developing processes that improve the overall client experience
Qualifications :
Qualifications
Bachelors degree in Business Marketing Communications or a related field
2 years of experience in a client-facing project coordination or administrative role
Excellent organizational and time-management skills
Strong interpersonal and communication abilities (verbal and written)
High attention to detail with a client-first mindset
Ability to manage multiple tasks in a fast-paced environment
Proficiency with project management tools and Microsoft Office Suite
Additional Information :
Benefits
Competitive salary ($62000 - $68000 annually)
Opportunities for professional growth and internal advancement
Paid time off and holidays
Health dental and vision insurance packages
Collaborative and supportive team environment
Continuous training and development programs
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
