Client Service Associate
Client Service Associate
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Job Description
Job Description
We are currently seeking a Client Service Associate to join our dynamic team in Madison WI. The ideal candidate will act as a liaison between our clients and internal departments ensuring outstanding service clear communication and effective support. This is a great opportunity for someone with a customer-focused mindset and a passion for helping others succeed.
Responsibilities
Serve as the primary point of contact for client inquiries and service needs
Manage client relationships ensuring satisfaction and timely issue resolution
Coordinate with internal teams to deliver effective staffing solutions
Prepare and maintain reports documentation and service records
Assist with onboarding and follow-ups with placed candidates
Identify areas for service improvement and contribute to strategic initiatives
Qualifications :
Qualifications
Bachelors degree or equivalent experience in business communications or related field
1 years of experience in client services customer support or account management
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to manage multiple tasks and meet deadlines under pressure
Proficiency with MS Office Suite and CRM systems preferred
Additional Information :
Benefits
Competitive salary: $50000 $60000 per year
Professional development and career growth opportunities
Health dental and vision insurance
Paid time off and holidays
Supportive and collaborative team environment
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
