Job Description Summary

The Technical Leader (TL) in Machine Head Global Fleet Engineering team works to technically lead and mentor a team of RCA leaders. The technical leader is responsible in overseeing driving and guiding the RCA leaders in developing understanding of engineering concepts problem solving & project management methods and procedures. In this role the TL will utilize his/her experience and expertise to solve problems develop and execute action plans for containing correcting and preventing technical issues observed in the fleet. TL will be responsible to ensure teams on-time delivery of 8D-steps in addition to driving technical excellence and continuous improvement across the team. TL will be the focal points for external customer interactions.

At the same time the TL will own execute and resolve assigned RCAs related to Machine Head (Main shaft bedplate GBX Main bearing Yaw bearing among others) from a technical & process perspective.

Job Description

Roles and Responsibilities

In support to Fleet Engineering Machine Head Leader and working closely with CTH community the TL will take the following responsibilities across Fleet Engineering Machine Head team:

• Drive Safer case On Time Delivery.
• Support Functional Manager and RCA leaders in daily management ops review calls.
• Oversee 8D steps progress across RCAs.
• Track and drive RCA cycle time for all RCAs according to KPIs.
• Drive RCA report readiness by D3 and D8 ensuring its quality according to expectations.
• Drive the usage of right problem-solving tools and techniques for each RCA within the team and relevant existing playbooks.
• Guide each RCA team to define the right problem-solving strategy for the different D-steps along RCA process.
• Drive RCA team readiness for D-steps review identifying and supporting TU process when required as well as vendor recovery potential opportunities.
• Drive and support the implementation of the required containment and corrective actions for new units and within the existing fleet.
• Drive read-across platforms/products as part of D7 step and the identification of any required DP update.
• Support RCA teams readiness for CRB TIRB LCB and LWQ reviews as required.
• Drive cross-functional and customer communication strategy for each RCA leading/supporting customer calls when required by its functional manager and/or RCA leaders. Supports the review of standard customer communication package (CCP) for each RCA.
• Act as back-up in the absence of RCA leader and Fleet Engineering Machine Head leader as required.
• Responsibility for job proficiency for team - Identify gaps/areas of required grow while coaching/mentoring RCA leaders.
• Define and maintain quality of tools/methods/processes working closely with Fleet Engineering operational leader.

In addition to the hereabove mentioned TL specific tasks the TL will also have the following responsibilities which are common to the rest of RCA leaders in the team:

• Wing to Wing product issue ownership for any assigned Machine Head RCA.
• Own lead execute and resolve assigned critical and minor RCAs in Machine head from both technical and operational perspective following 8D process to drive root cause analysis to achieve timely and robust issue resolution addressing emerging issues and reducing MCU for all Machine Head components.
• Develop effective relationships with the Fleet Performance NPI Engineering (Machine Head) Field Sourcing Parts and Quality teams along with other resources in Customer Solutions to foster the best solutions to our fleet problems.
• Documents history of the issue (Good vs. Bad vs. Standard fault rate codes parts affected sequence/timeline of events identifies List of Affected Turbines).
• Defines technical workstreams & assigns owners develops & manages action plans maintains Quality Suite.
• Develops & Coordinates Containment and Corrective Actions cross-functional communication and implementation (TIL/ETC TWP/WDI RFR).
• Identifies and validates the root cause & contributing factors using Problem-Solving Tools.
• Supports GCL for vendor recovery opportunities.
• Owns internal & external communications related to RCAs including RCA report.
• Develops Preventative Actions including a read-across the different products.

Required Qualifications

• Bachelors degree in engineering field Mechanical domain.
• Minimum 10 years experience in Wind industry and/or Root Cause Analysis.

Desired Characteristics

• Excellent communication interpersonal and presentation skills.
• Ability to work with global team members across cultural boundaries.
• Qualification in Quality Project Management EHS.
• Strong interpersonal and leadership skills.
• Ability to work and lead in a matrix environment fostering collaboration and driving results
• Ability to coach & mentor team members
• Humble: respectful receptive agile eager to learn
• Transparent: shares critical information speaks with candor contributes constructively.
• Focused: quick learner strategically prioritizes work committed.
• Flexible to adapt to changing priorities technologies and environments and navigate ambiguity effectively.
• Deep knowledge and expertise in root cause analysis methodologies problem-solving techniques and relevant technical domains.
• Practical critical thinking utilizing engineering judgement for avoiding analysis paralysis.
• Systems engineer mindset for breaking tasks down systematically to produce a workable result.
• Previous deep technical understanding on Machine Head components.

The base pay range for this position is $111200 - $185400 USD Annual. The specific pay offered may be influenced by a variety of factors including the candidates experience education and skill set. This position is also eligible for variable incentive compensation of 15%. This posting is expected to close no earlier than March 11 2025.
*The Company pays a geographic differential of 110% 120% or 130% of salary in certain areas.
Healthcare benefits include medical dental vision and prescription drug coverage; access to a Health Coach a 24/7 nurse-based resource; and access to the Employee Assistance Program providing 24/7 confidential assessment counseling and referral services. Retirement benefits include the GE Retirement Savings Plan a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions as well as access to Fidelity resources and planning consultants. Other benefits include tuitionassistance adoption assistance paid parental leave disability insurance life insurance and paid time-off for vacation or illness.
General Electric Company Ropcor Inc. their successors and in some cases their affiliates each sponsor certain employee benefit plans or programs (i.e. is a Sponsor). Each Sponsor reserves the right to terminate amend suspend replace or modify its benefit plans and programs at any time and for any reason in its sole discretion. No individual has a vested right to any benefit under a Sponsors welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information