Renewals Sales Specialist
Renewals Sales Specialist
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Job Description
At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.
Renewals Sales Specialist II
The Secure Distributed Cloud Renewals team is responsible for renewing subscriptions of our SaaS based services whose foundation is the Distributed Cloud Platform (XC). In this role you will be working with end customers Customer Success Managers channel partners Account Executives and Solutions Specialists to ensure a timely renewal and capture growth generated during the subscriptions lifetime. Secure Distributed Cloud Renewals sits in the middle of a complex and growing sales motion at F5 and it is a good entry point for individuals interested in a career in sales or want experience in a multidisciplinary team and function.
What will you do
Work collaboratively with Account Executives Solution Specialists and Customer Success Managers to renew subscriptions on time.
Manage a portfolio of subscription renewals end-to-end identifying and mitigating roadblocks at an early stage ensuring a successful on-time execution of sales stages from quota creation to final booking.
Review and understand contract terms and conditions working closely with F5s finance and legal departments to ensure contracts are compliant.
Review all subscriptions up for renewal on a quarterly basis for data accuracy working in partnership with Customer Success Managers.
Communicate with channel partners and customers to ensure smooth on-time renewals.
Manage renewals through Salesforce ensuring renewal status sales stage close dates and expected revenue are always up to date.
Knowledge Skills and Abilities
Strong focus on customer satisfaction including shown ability to lead complex sales situations to a positive resolution involving the right resources as needed.
Experience working in a highly collaborative dynamic environment across local regional and global offices.
Provide excellent time management skills and an ability to organize and prioritize tasks.
Basic to moderate knowledge and understanding of parts of IT Security operations and personas.
Maintain accurate reporting in established renewals dashboarding
Strong interpersonal skills and your ability to read write and speak English fluently including technical and IT security concepts.
How do you qualify
Showcase 2 years of experience in a sales operations inside sales or customer success role.
Knowledge of Salesforce Tableau and Microsoft Excel.
Ability to work with customers channel partners and F5 teams across different theaters
Physical Demands and Work Environment
As an SDC Renewals Sales Specialist you may occasionally need to attend calls or respond to emails outside normal working hours (not on-call).
You may on rare occasions also travel to attend internal or customer meetings.
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The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However the description may not be all-inclusive and responsibilities and requirements are subject to change.
The annual base pay for this position is: $56994.00 - $85492.00F5 maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience geographic locations and market conditions as well as to reflect F5s differing products industries and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation bonus restricted stock units and benefits. More details about F5s benefits can be found at the following link: F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @) or auto email notification from Workday (ending with or @).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race religion color national origin sex sexual orientation gender identity or expression age sensory physical or mental disability marital status veteran or military status genetic information or any other classification protected by applicable local state or federal laws. This policy applies to all aspects of employment including but not limited to hiring job assignment compensation promotion benefits training discipline and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
