HR Generalist
12 Month W2 Contract
San Jose CA San Francisco CA Seattle WA Lehi UT (hybrid)
Heres how youll become a key player with this opportunity:
Act as initial point of contact for approximately 16000 employees across the Americas (through Director level) for all Employee Experience-related questions.
Heres how youll make an impact on the team:
- Coach Managers and employees with moderately complex cases in compensation career development Non LOA accommodations I-9 support orientations time off and benefits
- Provide employee support to Director level and below population
- Address questions related to Employee Experience policies procedures and programs
- Identify and clarify issues through inquiry
- Evaluate potential solutions or implement selected solutions
- Mitigate escalations as much as possible and focus on quick resolution
- Responsible for managing tracking closing and reporting progress on Employee Experience inquires using the case tracking tool
- Assist employees and managers in utilizing and optimizing self-service transactions in Employee Experience-related tools
Heres what youll need to be successful in this role:
- Bachelors Degree or equivalent experience
- 3 years HR experience preferred
- Effective communication skills at all levels including written and oral communication
- Demonstrates foundational problem solving and triaging capabilities of moderately complex cases (i.e. compensation guidance career coaching)
- Displays the highest commitment to customer service
- Ability to complete work with a sense of urgency
- Ability to work autonomously and independently while contributing to key initiatives
- Ability to apply judgment and identify need and appropriate party for escalation demonstrates foundational employee relations skills
- Contributes and to team projects and initiatives
- Ability to learn tools and various technology platforms
Pay Range:
$33.00 - $36.22/hour
Benefits That Matter to You:
- NextDeavor offers health vision and dental benefits for contract employees
- Paid sick leave eligibility is contingent on state of residence
- Optional 401k Plan (excludes employer match)
Ready to take the next step Apply today and be part of a team that transforms businesses and fuels growth!
Apply with Pioneers here <