Site Leader

Our Site Leader play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazons success which is built on a foundation of customer obsession and innovation. This position is a multi-faceted role requiring the ability to balance strategy and execution. The Site Leader is responsible for all aspects of the operations of a functional area for one of our Fulfillment Centers including people management and development process and meeting or exceeding the expectations and promise made to our customers. You will lead a dynamic team of Operations and Area Managers to achieve operational excellence through coaching and mentoring the team; driving employee engagement and building leadership bench strength within the Fulfillment Center.

As a senior leader you will oversee upwards of 1000 salaried and hourly employees in a fast-paced complex operations facility up to a million square feet.

Our Site Leader serve as the face of the organization to potentially thousands of employees and the community where the center is located. This position offers unlimited career potential as we continue to grow our global footprint.


Strategic Responsibilities & Deliverables:
- Owns and delivers the operational budget for functional area including safety productivity financial and labor planning and operational goals for outbound or inbound operations
- Responsible for providing strategic level/long-term planning (3 6 and 12 months out) including labor planning rate forecasting and peak season planning
- Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
- Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
- Establishes objectives and metrics for safety quality productivity and customer experience
- Sets clear goals and expectations for Operations and Area Managers. Measures performance provides feedback and holds leaders accountable
- Mentors and develops leaders and staff
- Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
- Works closely with support staff (HR Finance Maintenance Engineering Safety IT and other leaders) to build and secure support and resources for projects and initiatives



Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending lifting stretching and reaching both below the waist and above the head
- Must be able to stand/walk for up to 10-12 hours
- Should be able to work in environments with variable noise levels lighting conditions and temperature variation.
- Able to access all areas of building (ascending and descending ladders stairs gangways safely and without limitation



- A completed Bachelors Degree in a technical field from an accredited university or 2 years of Amazon experience
- Direct management experience including a salaried workforce in a manufacturing production distribution or logistics environment
- Experience with performance metrics process improvement and Lean methodologies
- Experience with the full staffing lifecycle including interviewing hiring performance management promotions and terminations
- Candidates must be flexible to work a variety of hours as business demands including overnight weekends and holidays


- Degree in Engineering Operations or related technical field; MBA or Masters degree preferred
- Ability to handle changing priorities and use good judgment in stressful situation
- Interest in long-term career development through assignments in multiple FCs across the nation
- Prior leadership development training or participation
- Track record of effectively leading an operation comprising both salaried and hourly staff of at least 100
- Demonstrated ability to successfully develop others into higher levels of leadership in an organization

Personal Qualities:

Professional traits that are not unique to this position but necessary for Amazon leaders:

- Exhibits excellent judgment
- Passionate about developing great people
- Has relentlessly high standards
- Wants to have fun at work
- Thinks strategically but stays on top of tactical execution
- Passion for invention; expects and requires innovation from team
- Has the innate ability to inspire passion in others
- Thinks big and has convictions
- Results-oriented
- Thrives in an ambiguous work environment
- Commitment to operational excellence


Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.