Automobile Warranty Manager - Kanker
Automobile Warranty Manager - Kanker
Posted on :
24-07-2025
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1 Vacancy
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Job Description
Job Description:
A Warranty Manager in the automobile industry isresponsible for overseeing the entire warranty process from claim initiation to resolution ensuring compliance with manufacturer guidelines and maximizing customer satisfaction.This role involves managing warranty claims developing and implementing warranty policies analyzing data to identify trends and collaborating with various stakeholders to optimize the warranty process.
Key Responsibilities:
- Warranty Claim Management:Reviewing analyzing and approving warranty claims submitted by service technicians ensuring proper documentation and adherence to manufacturer guidelines.
- Policy and Procedure Development:Developing and implementing warranty policies and procedures ensuring compliance with manufacturer requirements and company standards.
- Relationship Management:Building and maintaining relationships with manufacturers warranty administrators and service providers to facilitate smooth claim processing and issue resolution.
- Training and Support:Training and mentoring service staff on warranty policies procedures and best practices to enhance their understanding and effectiveness.
- Data Analysis and Reporting:Monitoring and reporting on warranty claim trends and performance metrics identifying areas for improvement and cost reduction.
- Customer Satisfaction:Addressing customer inquiries and concerns regarding warranty coverage and processes striving to provide excellent customer service.
- Process Optimization:Collaborating with other departments such as sales and finance to streamline warranty-related processes and improve overall efficiency.
- Compliance:Ensuring compliance with all warranty regulations and maintaining accurate records of warranty transactions.
- Continuous Improvement:Identifying opportunities to reduce warranty costs improve customer satisfaction and optimize warranty processes through data analysis and strategic initiatives.JOB APPLY
DETAILS -
Name - DIVYA
Number -
MAIL ID -
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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