The Business Process Consultant functions within the QWA:
- Leads complex enterprise analysis sessions with multiple Client Teams to gather requirements define and design future state business processes based on customer needs
- Actively seeks ways to apply business process efficiencies via technology consulting on market and technical trends and recommending best practices resulting in operational gain
- Liaises with all project teams to ensure the proposed solution considers specific workstream requirements and is holistically a solution benefitting all aspects of the client solution
- Partners with functional and technical subject matter experts (internal and external) and develops alternative technical or business solutions; advises on options risks costs versus benefits and impact on other business processes and system priorities
- Responsible for ensuring configuration is accurate based on business and technical requirements; including but not limited to: completing end-to-end configuration testing coordinating and leading Client User Testing documenting and tracking test results and ensuring issues are resolved in a timely manner
- Drafts and owns all process documentation relevant to the future state program and change management activities
- Dedicates effort to enhance implementation methodology by identifying and deploying process improvement strategies across team
- Identifies and documents Implementation best-practices and socializes them across QWA as appropriate
Qualifications :
- Four or more (4) years of industry experience within a client program or MSP
- Two to Four (2-4) years of VMS experience
- Four or more (4) years of implementation or project experience preferred
- Bachelors Degree or equivalent experience
Additional Information :
The company is an equal opportunity employer and will consider all applications without regard to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please email for other accommodation options.
Remote Work :
No
Employment Type :
Full-time