Deputy Site Controller
Deputy Site Controller
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Salary Not Disclosed
1 Vacancy
Job Description
As a Deputy Site Controller provide day-to-day security support and assistance in generalist security activity at Broad Oak Security Office. The role supports the security function in executing its responsibilities in accordance with the HMG Security Policy Framework relevant Government-to-Government agreements and Client Policies. The Site Controller is expected to deliver a consistently high-end accurate and discreet security-focused experience to all visitors guests and employees of the Broad Oak Security Office. The role ensures the safety and protection of people property and information in a knowledgeable and service-oriented manner acting as the recognised central point of contact for all visitors to the security office and ensuring full completion of all requests where possible.
Position Details
Job Title: Site Controller Security
Location: Broad Oak Security Office
Working Hours: 40 hours per week
Monday to Thursday: 08:30 16:30
Friday: 08:30 12:30
Pay Rate: 15.00 per hour
Essential Requirements
Must hold a valid SIA licence
Must be able to obtain SC (Security Check) clearance
Must have a 5-year checkable work history
Must be a British national by birth or have held a British passport for a minimum of 5 years
Must not hold any dual nationality
Responsibilities
Welcome and assist all visitors staff and contractors in a friendly and professional way
Issue and update ID passes including bulk issuing for new starters
Follow standard operating procedures for security tasks
Support international visitor control and clearance processes
Help maintain records and materials in the classified library
Manage secure material coming into and leaving the site
Support clearance reviews and internal security checks
Monitor access systems and ensure correct clearance levels
Stay alert and respond to any potential security threats
Maintain a professional appearance and wear the correct uniform
Keep accurate records and complete all required paperwork
Handle enquiries from visitors couriers and clients
Work with internal teams to ensure smooth operations
Regularly check and improve work processes
Take part in mandatory training
Complete other duties as requested by management
Qualifications :
Person Specification (Minimum Requirements)
3 years experience in a similar role with knowledge of UK MOD Policies and Guidance
Experience in customer service/customer-facing roles is essential
Flexible professional attitude
Reliable and customer-focused with a commitment to exemplary service
Adept at working under pressure
Outstanding written and verbal communication skills
Proactive discreet and motivated
Extremely well presented
Ability to work independently and as part of a team
Self-aware and motivated
IT literate with a strong working knowledge of Microsoft Office and Outlook
Vocational customer service qualifications preferred
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
