Assistant Head Housekeeper

Whats in it for you...

• Become part of a team thats very passionate about creating great hospitality experiences.
• Competitive salary.
• 29 days holiday (including bank holidays) pension and life insurance.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty Fifty our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.
• Regular team get togethers from our High Fives to our (pretty special!) team parties we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative fast-growing international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

What youll do

• Together with our Head Housekeeper take the lead in ensuring our guests experience spotless and well put together rooms that they want to come back to.
• Lead and inspire the housekeeping team by example creating an environment where they can be themselves feel supported and empowered.
• Take responsibility in keeping our standards for bedrooms and public areas high through SOPs relevant training and regular checks.
• Pro-actively identify opportunities to improve and enhance processes and procedures.
• Display awareness of departmental costs and ensure that all expenses are kept in line with budget guidelines.
• Control and management of the housekeeping stock ensuring all orders are monitored.
• Get actively involved in the teams development to realise their full potential so we grow together as a Hoxton family.
• Work closely with other teams (front office maintenance F&B) towards the overall goal of creating a memorable experience in a beautiful space.
• Play a part in our partnership with our external housekeeping providers.

What were looking for

• Individuals. Youre looking for a place where you can be you; no clones in suits here.
• Passion for hospitality whether thats a drink a meal an event or a bed for the night.
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
• Youre not precious. We leave our egos at the door and help get things done.
• Youre up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together wed have a good time and share a few laughs.
• You want to be part of a team that works hard supports each other and has fun along the way.
• Previous housekeeping experience at a similar level or someone who is ready to step into a leadership role.
• Knowledge of Opera Cloud Knowcross or similar property management systems.
• An eagle-eye for detail you can spot a slip in standards from a mile away.
• Keen to take ownership of and pride in your work a rollup-your-sleeves attitude to seeing work through and delivering results.
• A natural at leading and managing others you lead by example and create an environment where your team can be their best self.

Remote Work :

No

Employment Type :

Full-time