Threat Lab Content Developer

What are we looking for

We are seeking a creative and detail-oriented Lab Content Developer to join our team. In this role you will collaborate with internal and external teams to create immersive hands-on lab scenarios that align with our product strategy and technical use cases. Your work will directly support enablement training and customer engagement by helping users experience the real-world value of our solutions in action.

This is a hybrid role that requires a unique blend of technical understanding project management acumen and the ability to translate complex concepts into structured engaging lab experiences.

What will you do

• Partner with lab teams and internal stakeholders to design build and refine compelling technical lab content.
  
  
• Translate product capabilities technical documentation and solution use cases into hands-on scenarios aligned with business objectives.
  
  
• Work closely with Product Management to ensure lab content supports strategic goals and new product features.
  
  
• Own the lab development lifecycle: from planning and content drafting to quality assurance and go-live coordination.
  
  
• Manage multiple lab projects simultaneously ensuring timelines budgets and quality benchmarks are met.
  
  
• Collaborate with UX engineering and field teams to validate lab accuracy usability and impact.
• Must be able to troubleshoot technical issues independently and work collaboratively to resolve complex problems across systems and environments.
  
  
• Maintain and update existing lab scenarios to reflect evolving technologies and product updates.

What skills and knowledge should you bring

• Bachelors degree or masters degree or equivalent experience
• Excellent written communication and content development skills
• 35 years of experience in technical content development instructional design or technical training (preferably in a software or cloud-based environment).
• Understanding of IP networking protocols and firewalls
• Experience with virtualization technologies like VMware
• Demonstrated experience managing external vendors or third-party development teams.
• Solid project management skills with experience coordinating cross-functional initiatives and tracking deliverables.
• Strong technical aptitude with the ability to understand and translate complex architectures and workflows
• Experience with cloud platforms (GCP AWS Azure) DevOps or security technologies is a plus.
• Excellent written and verbal communication skills with an eye for detail and clarity.
• Familiarity or experience with lab platforms is a plus.
• Comfortable working in a fast-paced collaborative environment with shifting priorities.

Preferred Skills:

• Experience working in or with product management or developer advocacy teams.
• A background in scripting or coding (e.g. Python Bash JavaScript) is highly desirable to automate tasks and enhance lab functionality.
• Knowledge of modern cloud platforms (AWS Azure GCP) containers/Kubernetes or infrastructure-as-code (Terraform Ansible).
• Knowledge of virtualization technologies such as Vmware workstation or ESXi.
• Knowledge of installation and configuration of core OS technologies like Windows (Desktop and Server) and Linux distros such as Ubuntu.
• Familiarity with cybersecurity concepts or cloud-native security tools is a bonus.

Why Us

You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

• Medical Vision Dental 401(k) Commuter Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement
• Numerous company-sponsored events including regular happy hours and team-building events