Junior Technical Operations Support Specialist
Junior Technical Operations Support Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
Provide technical support involving the set-up testing and operational instruction of production post-production and classroom technology equipment within the production and instructional facilities of the Roy H. Park School of Communications. Provide initial diagnostic evaluation of existing technologies. Maintain repair and inventory records and carry out maintenance procedures. Participate in the safety protocol approval process for film/video locations.
Job Responsibilities:
- Operational & Technical Support: Deliver hands-on assistance to faculty and students in the operation of classroom and studio technology ensuring effective use of all multimedia and computing resources.
- Production and Post-production Equipment Demonstration: Instruct and demonstrate the correct use of production and post-production equipment ensuring best practices and safe handling procedures are followed.
- Software Access & Instruction: Provide guidance and training on accessing and navigating various software applications essential for classroom and studio productivity.
- Equipment Setup & Installation: Set up install test and wire audiovisual (AV) and studio equipment ensuring functionality and reliability across classroom and production environments.
- Preventative Maintenance: Execute an on-site maintenance schedule including periodic hardware and software upgrades to ensure optimal performance of classroom and studio equipment.
- Systems Knowledge Development: Cultivate knowledge of media production workstation hardware peripheral devices and a working understanding of Ithaca Colleges computing systems software products and network environments.
- Safety: Ensure the safe operation and use of production and post-production equipment by students.
- Location Approvals: Participate in the review and approval process of on- and off-campus requests for film/video locations to ensure safety protocols are addressed.
- Production and Post-production Equipment Proficiency: Acquire and maintain comprehensive knowledge of all relevant technologies and tools.
- Perform other duties as assigned.
Qualifications:
Formal training beyond high school and previous experience working with production and post-production technology and computer systems hardware and software or the equivalent combination of education and experience good organizational interpersonal oral and written communication skills ability to test install demonstrate and maintain production and post-production technology and computer equipment is required. An associate degree in electronics or information technology is preferred.
This position is 40 hours per week 52 weeks per year.
Application Instructions:
Interested applicants must apply online and attach a resume cover letter and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at or
Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.
Visa sponsorship is not provided for this position.
Hiring Rate:
$25.50 per hour.
We pride ourselves on providing our benefit-eligible employees with comprehensive benefits including:
Healthcare including vision and dental
Generous Paid Time Off Policies
403B Retirement Savings Plan with Matching Employer Contribution
EAP
Flexible Work Plans
Educational Benefits
Career-Enhancing Trainings
For an overview of our benefit offerings please visit an effort to promote campus safety and the security of College resources Ithaca College will consistent with the requirements of the law and prudent practices conduct criminal background investigations per College policy. This position is subject to a criminal background check. All offers of employment are contingent upon review of the criminal background check.
Required Experience:
Junior IC
Employment Type
Full-Time
