Digital Banking Advisor
Digital Banking Advisor
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Job Description
Job Summary
Job Description
What is the Opportunity
What will you do
Focus on student education and demonstration leveraging new digital solutions to deliver a memorable client experience drive brand value and retain relationships
Actively listen and engage students in conversation to further understand their individual needs
Proactively take ownership of resolving and preventing client banking problems
Cultivate and maintain relationships with students colleagues and partners to make the most of advice opportunities and referrals
Proactively engage with students in all areas of the branch and in the community uncovering banking needs providing help and advice as well as identifying sales and referral opportunities
Respond to client-initiated contact assisting them with a range of self and assisted service financial transactions
What do you need to succeed
Must-have
A warm friendly and approachable attitude with a demonstrated passion for putting clients first as well as demonstrated success in a fast-paced retail environment
Above average digital literacy across a broad range of devices (e.g. smartphones tablets laptops etc.) and can learn new technology very quickly
Superior emotional intelligence and situational awareness as well as problem-solving and people skills with the ability to build strong relationships and proactively connect with clients
Entrepreneurial attitude who is adaptable eager to learn has strong personal ethics and a hunger for success
Mutual Funds accreditation (e.g. Investment Funds in Canada or the Canadian Securities Course
Nice-to-have
Laurier University Alumni
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
A comprehensive Total Rewards Program including competitive compensation bonuses and flexible benefits
Continued opportunities for career advancement
World-class training coaching and development opportunities
Support from a dynamic collaborative progressive and high performing team as well as world-class tools and training
Opportunity to achieve great success and grow your career with RBC
To find out more please visit
Job Skills
Advice Based Solutions Client Centricity Client Discovery Communication Critical Thinking Curiosity Data Analysis Digital LiteracyAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
