TSTSWe are seeking a highly skilled ServiceNow SAM Pro Specialist with hands-on experience in building custom integrations with SaaS publishers and implementing both Out-of-the-Box (OOB) and custom SAM Pro integrations for major software publishers. The ideal candidate will have deep technical expertise in ServiceNow Software Asset Management (SAM Pro) including license models entitlement normalization discovery and lifecycle managementKey ResponsibilitiesLead and implement ServiceNow SAM Pro integrations with SaaS publishers (e.g. Microsoft 365 Adobe Salesforce Oracle AWS etc.) including both OOB connectors and custom configure and maintain custom integration frameworks to support non-standard or emerging SaaS with procurement IT asset management and vendor management teams to ingest procurement and entitlement data from ERP systems (e.g. Oracle Fusion SAP).Develop and optimize normalization rules reconciliation jobs and license metric mappings in SAM data analysis and health checks to validate license positions and ensure compliance with publisher audit integration requirements create technical design documentation and support the development lifecycle including UAT and production stakeholder workshops and act as a subject matter expert on SAM Pro licensing models discovery methodologies and optimization ongoing operationalization of the SAM Pro module by enabling automation and process standardization.
Required Experience:
Staff IC