Team Leader of Population Health (RN)
Team Leader of Population Health (RN)
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Job Description
All about us
You likely know us as an insurance company but thats just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. Its a mission we take seriously.
We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota. This uncompromising goal requires caring innovative people who are ready and willing to help create a new level of health and well-being in North Dakota and beyond.
Work environment
This position is eligible for a remote in-office or hybrid work arrangement.
We empower our employees to find a work style that is best for them. Learn more atLife at Blue BCBSND.
Pay information
- Pay Level: 024
- FLSA Category: Exempt Salaried
- Individual pay will be based on skills experience qualifications location internal equity and other relevant factors.
- Opportunities for continued salary growth through a performance-based merit program.
A day in the life
The Team Leader of Population Health is responsible for leading and providing day-to-day management support to a team of case managers and non-clinical staff that provide assessment care planning and coordination and advocacy services to an assigned patient base. This role directly supervises staff coordinates workload delegates responsibilities and provides guidance in developing and communicating integrated care plans ensuring ongoing communication and collaboration between internal and external stakeholders.
Your responsibilities will include
- Directly supervises and guides employees in accomplishing work objectives within the unit. Coaches motivates and recognizes employees. Sets clear goals and objectives and performance expectations and holds employees accountable for achieving results.
- Works collaboratively with management to ensure program goals projects and initiatives are implemented and meet department workflows standards and policies.
- Monitors daily case management workload and delegates responsibilities to the team. Handles escalation of critical items or issues and helps the team determine a forward path for resolution.
- Ensures continuity of care with external managed care organizations and arranges referrals for ongoing care as needed.
- Assists in the development and administration of case management policies and procedures with the goal of balancing quality patient outcomes and cost-effectiveness.
- Measures effectiveness of case management quality or utilization management initiatives by performing individual case management documentation audits tracking performance metrics and delivering feedback.
- Establishes and maintains business relationships with key internal and external stakeholders.
- Reviews team activities and operations for compliance with established policies and standards.
- Initiates new process development and supports improvement efforts to ensure the department is operating to the highest of quality and efficiency.
- Oversees the clinical training program for the team and addresses individual and departmental training needs.
- Participates in special projects cross-functional workgroups or corporate projects as assigned.
What you need to succeed
- Associates degree in Nursing
- 5 years of clinical nursing experience of which at least 2 years in case management disease management health coaching or related experience.
- 1 year or more of leadership is a plus!
- Be a problem solver who researches analyzes and defines methods practices and procedures to resolve issues.
- Clearly communicate and support employees growth and performance which supports our mission of improving the healthcare and well-being of our members.
- Bring a positive collaborative mindset to the team to continue to build a great culture.
Equivalent combination of education experience or training determined to be acceptable by Human Resources may be substituted unless regulated by contract or program standards
Benefits
- Affordable medical dental and vision coverage accepted throughout the United States
- Employer funded Lifestyle Spending Accounts Health Savings Accounts and Health Reimbursement Arrangements
- Employer-paid life and disability insurance
- 401(k) retirement plan with company match and immediate vesting
- Paid holidays paid time off (PTO) PTO donation program and paid parental leave
- Voluntary benefits including Accident Hospital Indemnity Critical Illness Term/Whole Life Cancer Care Insurance and more.
Additional company perks
- Robust mental health offerings including an Employee Assistance Program Learn to Live meQ.
- Comprehensive learning and development opportunities and an Educational Assistance Program.
- 16 hours of paid volunteer time with a $200 donation to a charity of your choice upon completion of all volunteer hours.
- Employee recognition community initiative events and yearly company outings.
- Workplace flexibility offering different options for working arrangements and the freedom to make time for important commitments.
- Opportunities to connect through employee committees.
Equal opportunity employment
Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.
For questions please email.
This job posting will be closed 7/31/2025 at 8:00 a.m. (CT). No further applications will be considered.
Employment Type
Full-Time
