D365BC Application Support
D365BC Application Support
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Job Description
Responsibilities
Provide 2nd and 3rd line Support for the NAV and Business Central systems
Contribute to end-user training including development of system documentation and training materials
Work closely with the Business Central Support Manager a on projects and continuous improvement
Contribute in the data migration and data mapping for Business Central projects
Form part of project teams delivering key projects in line with the business strategy including support in training UAT and go live
Establish and maintain relationships with stakeholders and their teams in order to understand the needs of the individual functions and the organisation as a whole
Assist with the document and centralise training notes
Assist in defining and documenting testing of agreed changes
Primary contact for Key report queries
Requirements
Qualifications & Experience
Essential:
Dynamics NAV / Business Central knowledge (Microsoft Dynamics NAV 2013/2016 Microsoft Dynamics 365 Business Central) specifically Finance Management Fixed Assets Inventory Management and Purchasing modules.
Experience with supporting end-users with queries and issues
Written skills with the ability to produce coherent accurate and articulate documentation
Experience on NAV / Business Central implementations
Demonstrates high integrity
Ability to deliver results
Manages self remaining calm focused and optimistic
Capable of managing multiple assignments simultaneously within agreed timescales
Desirable:
Jet Report experience
Experiencing in support Business Central SaaS
Continia experience
Previous experience of working in a service industry
Previous Experience of Application Support
An understanding of the complexities associated with a large business environment
Benefits
- Competitive salary
- Hybrid working
- Rentokil Initial Reward Scheme
- 23 days holiday plus 8 bank holidays
- Employee Assistance Programme
- Death in service benefit
- Healthcare
- Free parking
At Rentokil Initial our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age gender gender identity gender expression ethnicity sexual orientation disabilities religion or beliefs has the potential to thrive and contribute.
We embrace the differences that make each of our colleagues unique fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to () if you need anything
Be Yourself in Your Application! At Rentokil Initial we value innovation but we want to see the real you! While AI can help with structure and grammar make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Employment Type
Full-Time
