Coordinator of Professional and Continuing Education Programs
Coordinator of Professional and Continuing Education Programs
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Job Description
Department
Professional and Continuing EducationJob Posting Title
Coordinator of Professional and Continuing Education ProgramsJob Description
Fort Hays State University is a public regional comprehensive university committed to its mission to provide accessible quality education to Kansas the nation and the world through an innovative community of teacher-scholars and professionals to develop engaged global citizen-leaders. Candidates for this position must believe in affordable and accessible lifelong learning opportunities and seek to work in an environment with others committed wholly to this end.
The Coordinator for Professional & Continuing Education (PCE) Programs provides essential operational administrative and communications support for delivering professional development programs at Fort Hays State University. This position manages the day-to-day logistics of program execution across all instructional modalities (live blended and self-paced) focused on delivering organized timely and quality program experiences.
Serving as the operational backbone of the PCE team the Coordinator ensures smooth program delivery and efficient internal processes. Responsibilities include coordinating program logistics maintaining registration systems supporting facilitators and acting as a point of contact for clients and learners. The Coordinator also oversees key administrative functions such as supply management payment processing and invoicing transaction reconciliation and supervision of a student worker. Additionally the role leads marketing efforts to promote programs manage social media and digital content and engage target audiences.
The ideal candidate brings strong organizational skills administrative expertise and a service-oriented mindset to facilitate seamless program delivery. Success in this role requires keen attention to detail the ability to juggle multiple priorities in a fast-paced environment and strong interpersonal skills to collaborate effectively with internal and external stakeholders.
Minimum Qualifications:
- Bachelors degree or four years of higher education experience.
- At least one year of administrative experience in education human resources training marketing or a related field; preferably in an institution of higher education.
- Experience using standard office technology and software including email spreadsheets and cloud-based file systems.
Preferred Qualifications:
- Masters degree in education leadership management workforce development or related field.
- Experience in higher education professional development or training environments.
- Experience managing social media content and/or basic marketing activities (e.g. website management email marketing).
- Experience supervising student workers or part-time staff.
Required Knowledge Skills and Abilities:
- Strong organizational and time-management skills with the ability to manage multiple ongoing projects and deadlines.
- Excellent written and verbal communication skills; ability to interact professionally with diverse internal and external stakeholders.
- Proven administrative skills including maintaining records reconciling transactions and managing supply inventories.
- Ability to learn and utilize registration platforms learning management systems and project management tools (e.g. Modern Campus Lightspeed VT Smartsheet).
- Working knowledge of Microsoft Office 365 and online collaboration tools (e.g. Teams Zoom SharePoint).
- Familiarity with or willingness to learn basic design tools (e.g. Canva Adobe Express) and social media scheduling platforms.
- Strong attention to detail and commitment to accuracy in data entry communications and logistical planning.
- Ability to work independently while also contributing to a collaborative team-oriented environment.
- Professionalism discretion and a customer service mindset when dealing with learners facilitators and clients.
- Willingness to take initiative suggest improvements and support continuous process refinement.
Responsibilities:
Program Logistics & Operations (60%)
- Coordinates the end-to-end logistics for professional development programs including scheduling sessions preparing materials managing registrations and supporting facilitator needs.
- Develops and implements unit projects by planning and coordinating tasks engaging stakeholders and ensuring adherence to program guidelines to support unit goals.
- Manages Modern Campus registration and catalog systems to ensure program details are accurate and up to date.
- Oversees key administrative functions such as invoicing payment tracking facilitator and developer compensation and credit card reconciliation.
- Orders and maintains inventory of departmental supplies ensuring necessary materials are available to support day-to-day operations and program delivery.
- Supervises the departments student worker assigning tasks providing training and guidance and ensuring timely and accurate completion of responsibilities.
- Maintains organized records and documentation related to budgets enrollments and program activity for internal reporting and process improvement.
- Issues and verifies certificates of completion and digital badges for qualifying participants.
- Contributes to the development and upkeep of internal processes and procedures to improve efficiency and ensure consistency across modalities.
Marketing and Communications (20%)
- Manages the units social media presence (LinkedIn Facebook Instagram) and email marketing platform to promote programs and increase brand visibility.
- Supports the creation and distribution of promotional materials including flyers graphics and digital assets using tools like Canva or Adobe Express.
- Maintains the PCE website ensuring program and operational information is accurate timely and aligned with brand guidelines.
- Coordinates activities such as event listings outreach communications and program launches in partnership with university marketing staff.
- Participates in internal promotional strategy meetings and shares insights about audience engagement and platform performance.
Learner and Client Support (20%)
- Serves as a primary point of contact for prospective and enrolled learners responding to inquiries assisting with registration and providing clear information about program offerings.
- Acts as liaison between facilitators clients and internal departments to support clear communication and smooth program delivery.
- Coordinates with external vendors trainers or partners on logistics and materials needed for successful program delivery.
- Supports internal relationships with campus offices (e.g. Business Office IT Marketing Academic Affairs) that impact non-credit program success.
- Tracks and helps resolve learner questions concerns or feedback to improve client satisfaction and program quality.
Benefits: To review our competitive benefit package please visit FHSU Benefits.
Application Deadline: Review of applicants will begin August 20 2025 and continue until the position is filled.
Appointment Date: Start date to be determined after acceptance of an offer and completion of a criminal background check.
Application Process: FHSU Careers. Only electronic applications submitted through the webpage will be accepted.
Required Application Documents: Applicants should submit a (1) cover letter addressing interest in the position and how their experience and qualifications make them a suitable candidate (2) resume and (3) names and contact information for three professional references.
All documents should be submitted in a single PDF.
If you have questions regarding this position please contact:
Erica Fisher
Community of Hays
FHSU is located in Hays a vibrant college town of approximately 20000 located halfway between Kansas City and Denver on Interstate 70. Hays is the regional center for education health care professional services shopping culture and recreation for the western half of Kansas. The community boasts excellent recreational programs and facilities including the comprehensive Center for Health Improvement Hays Aquatic Park Smoky Hill Country Club Hays Municipal Golf Course and extensive walking running and biking trails. Hays is within 45 minutes of two large lakes that offer great opportunities for boating fishing and camping. The Hays Municipal Airport provides connecting service to Denver with several flights daily. The Hays community is home to excellent Pre-K and K-12 public and private schools. With over 60 restaurants major retail outlets a low unemployment rate and very short commute times the city provides a safe welcoming low-cost high-quality living environment for the residents who call Hays America home.
Notice of Non-discrimination Fort Hays State University is an Equal Opportunity Employer and does not discriminate on the basis of gender race religion national origin color age marital status sexual orientation genetic information disability or veteran status.
Background Check: Final candidate will have consented to and successfully completed a criminal background check.
Notice to KPERS retirees applying for a position: Recent legislation changes working-after-retirement rules for both you and your employer if you go back to work for a KPERS employer. Please contact your KPERS representative or for further information on how this might affect you.
Required Experience:
IC
Employment Type
Full-Time
