drjobs Team Leader - Commercial Insurance Support

Team Leader - Commercial Insurance Support

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1 Vacancy
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Job Location drjobs

Angeles - Philippines

Monthly Salary drjobs

PHP 50 - 60

Vacancy

1 Vacancy

Job Description

This is a remote position.

Position Title: Team Leader - Commercial Insurance Support
Work Set-up: Work from Home/Work from Office
Schedule: Monday to Friday 7:00 AM to 3:30 PM PH Time
Salary: Php 50000.00 Php 60000.00

Join us as we help you become more competitive in the global talent pool! With our clients 3Es (Experience Expertise and Exceptional Results) they have established a reputation to be a reliable and trusted partner for companies looking to streamline their operations improve their bottom line and lead them to success.

JOB DESCRIPTION FOR A TEAM LEADER - COMMERCIAL INSURANCE SUPPORT

Your Responsibilities as a Team Leader Commercial Insurance Support would be:

Lead and supervise a team of Commercial Insurance Broker Assistants to ensure high-quality support and task completion
Oversee the preparation and processing of new business renewals endorsements and certificates
Manage and monitor claims processes with a focus on motor and property claims ensuring efficient claims handling and follow-ups
Coordinate team tasks related to quoting policy binding claims management and endorsements
Act as the escalation point for complex or urgent claims client and broker issues
Ensure accurate data entry and document management in SCTP/SVU Insight and other internal systems
Perform quality checks on client files schedules and documentation prepared by the team
Communicate directly with brokers insurers and clients when required
Train mentor and support team members to improve efficiency knowledge and service levels
Monitor performance metrics and ensure adherence to Australian insurance compliance standards
Provide regular updates to management on workload challenges claims handling and overall team performance

Qualifications as a Team Leader Commercial Insurance Support:

Minimum of 3 5 years experience in commercial insurance support with direct exposure to the Australian insurance market
Proven claims management experience primarily focusing on motor and property claims is highly preferred
Hands-on experience with SCTP/SVU systems and Insight platforms
Previous experience in a team leader or supervisory role is strongly preferred
Strong understanding of various commercial insurance products (public liability property professional indemnity etc.)
Excellent communication skills in English both written and verbal
High attention to detail accuracy and quality control
Strong organizational and time management skills capable of managing team workloads efficiently
Ability to work independently take initiative and deliver results in a fast-paced environment

Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System) Boomering provides a fun rewarding and stimulating environment where work-like balance meets a commitment to foster growth.

Genuinely caring Leadership Team
Competitive salary package
Company-provided full set-up for desktop/laptop with a back-up internet
Free pre-employment Medical Assessment (T&C apply)
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
Statutory Benefits: Maternity Paternity and Solo Parent Leaves Magna Carta for Women Retirement Benefits OT and Premium Pays

About Boomering:

Boomering is an ISO-certified leading BPO company in Clark Freeport Zone Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the framers of our continuing success.

Providing equal opportunities and collaborative culture of excellence Boomering is not just your average BPO. We are here to make a difference.

Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.

Website: www.
Career Portal: and LinkedIn: Boomering Inc.; Boomering Careers

Employment Type

Full Time

Company Industry

About Company

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