SMB Administrative Support Specialist [12 months Fixed Term Contract]
SMB Administrative Support Specialist [12 months Fixed Term Contract]
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Job Description
At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team.
We are currently seeking a motivated and detail-oriented individual to join our team as an SMB Administrative Support Specialist. This role is designed to support our SMB Account Executives and Relationship Managers.
Key Responsibilities:
1. Administrative Support:
- Single handedly assist SMB Relationship Managers and Account Executives with administrative tasks to ensure smooth and efficient operations.
- Coordinate with Billing Collections and Enterprise Support teams to resolve administrative issues.
- Maintain and update client records and databases with accurate and timely information.
- Prepare and manage documents reports and correspondence as required.
2. Client Liaison:
- Occasionally liaise with clients to provide status updates on their accounts and address any administrative queries.
- Understand client issues and work with the relevant teams to ensure prompt resolution.
- Build and maintain positive client relationships to enhance customer satisfaction.
3. Team Collaboration:
- Work closely with Billing Collections and Enterprise Support teams to streamline processes and improve efficiency.
- Support the Sales team with various tasks and initiatives as needed.
- Participate in team meetings and contribute to continuous improvement efforts.
Qualifications :
Basic Qualifications:
- Bachelors degree in Business Administration Marketing Communications or a related field
- 4 years of experience in administrative support customer service or a related role
Preferred Qualifications:
- Proficiency in Excel Reporting and CRM software
Suggested Skills:
- Collaboration and muti-tasking
- Communication skills
- Problem Solving
Additional Information :
India Disability Policy
LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers including individuals with disabilities. For more information on our equal opportunity policy please visit Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: Work :
No
Employment Type :
Full-time
Employment Type
Full-time
