What do we expect from you
Under the general guidelines of the Director of Sales the Assistant Sales Manager/Sales Manager/Senior Sales Manager solicits and services transient and group business that enables Mondrian Singapore Duxton to meet and/or exceed set revenue goals.
The Sales department is responsible for selling the hotel and providing a relationship-oriented atmosphere for the client who would book business into the hotel. The Assistant Sales Manager/Sales Manager/Senior Sales Manager will have a defined sales territory market segment(s) account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment its expected that a significant portion of time be devoted to new business development.
How your day looks like:
- Identify business trends and marketing opportunities that can improve the hotels performance.
- Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
- Prospecting and growing an account list handling incoming leads and closing sales.
- Plan execute and follow-up on sales trips as approved.
- Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customers organisation.
- Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
- Attend tradeshows travel functions major business functions or as required/directed by the Director of Sales.
- Organizes familiarization of hotels and their facilities with clients and potential ones.
- Support and assist in the development of the annual Business Plan Hotel Budget and Marketing Plan as requested by the Director of Sales.
- Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
- Prepare periodic sales reports showing sales volume potential sales and areas of proposed client base expansion.
- Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans.
- Demonstrate good working relationship with other departments maintaining effective communication and teamwork.
- Actively assist the Credit Department in follow-up of overdue accounts.
- Other duties assigned by the Director of Sales when required from time to time.
How do I deliver this
- Tell it like it is- Authentic honest you mean it sincere true.
- Have fun and make friends - fun energetic whimsical upbeat wink casual.
- Ive got your back- Accountable responsible makes up for own promises knows how to take ownership follows - thru dependable.
- Play to win - Original cutting edge new outside the box; open to new possibilities different.
- Right here right now - Attentive detail-oriented always focused always in the moment precise owns the guest.
Additional Information :
Remote Work :
No
Employment Type :
Full-time