Advanced Services Engineer, Auckland

Who Youll Work With

Arista seeks an Advanced Services Engineer to provide advanced post-sales support guidance and assistance to account teams to address specific customer needs. In this position you will be working as a technology expert in the Routing & Switching space to design implement and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista as well as with clients and partners.

What Youll Do

• You will provide advanced post-sales engineering support for Aristas Open Networking Data Center and Campus networking deployments for our enterprise and commercial customers
• Review customer network designs for an EVPN VxLAN leaf-spine architecture and make recommendations for deployment
• Assist customers in deploying and maintaining Aristas Network Packet Broker solutions
• Migrate or interconnect to/from Cisco Juniper and other vendors to Arista infrastructure
• Assist with configuration build-outs including creating network provisioning automation using Python and tools such as Chef or Ansible
• Assist with implementation and change controls
• You will assist with proof of concepts (POC) and in-depth testing to validate design scenario
• Provide bug scrubs and code recommendations
• Provide interface to TAC and internal development teams and the customer
• You will provide customer advice regarding architectural questions product prerequisites product features etc.
• Translate complex business requirements into Leaf-Spine Network solutions
• Assist Pre-Sales Engineer and Account Executives with designing Network solutions
• Establish and maintaining strong relationships with key partners
•  Attend key partner events training sessions and provide ongoing training with the customer teams globally
• Continue training to maintain expertise
• Ability to understand the clients business objectives and technical needs
• Ability to meet Service Level Agreements (SLAs) for sales and clients
• Regularly exercises discretion and independent judgment
• Maintain professional relationships with teammates partners and clients
• Some travel may be required within assigned territory

Qualifications :

• Bachelors degree in Computer Science or equivalent
• Network Industry Certification preferred (e.g. CCIE (R&S) JNCIE)
• 5 years working experience with network technologies including network design and deployments of Campus and Data Center networks. Knowledge of leaf-spine architectures highly desired. 
• 5 years minimum experience with Cisco-based technologies focusing on infrastructure and voice
• Demonstrated experience in technical post-sales as either a Network Consulting Engineer or as an Advanced Systems (AS) Engineer preferred
• Experience with Cisco enterprise routing/switching within large data center enterprise customers (Catalyst Nexus ASR)
• Expert knowledge in the following areas: Ethernet VLANs VxLAN EVPN IP Routing TCP/IP OSPF BGP eBGP Multicast QoS Wi-Fi NPB
• Expertise in at least one area of Data Center related technologies - Openstack SDN NFV Load Balancers Virtualization Linux tools
• Expert level knowledge of industry-standard CLI
• Ability to write white papers a plus
• Background in Perl Python Scripting for creating network automation is highly desired
• Excellent customer service and verbal communication skills
• Excellent written skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow-up

Additional Information :

New Zealand work Rights

Only candidates with New Zealand Citizenship New Zealand Permanent Residency or otherwise a demonstrable legal entitlement to work in New Zealand for the duration of employment will be considered for this roles. Please review open roles in other geographical regions of Arista if you have complementary skills.

Remote Work :

No

Employment Type :

Full-time