Service Manager
Service Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Great company. Great people. Great opportunities.
If youd like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals!
As a Service Manager youll be the leader of a major maintenance enterprise. Youll have the opportunity to hire and motivate an amazing team of Service Technicians. Youll continually improve efficiency and customer satisfaction by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager and help build a profitable location with your leadership service and maintenance knowledge and business management.
What youll do:
Motivate coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
Staff location adequately based on skills and workload
Responsible for R&M P&L and associated costs/budget
Lead plan measure and continuous improvement of all service and maintenance performance metrics
Oversee parts department activities to ensure optimal customer service technician/shops/OEC productivity and cost control
Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
Promote a culture of safety and discipline through leadership exemplary personal compliance accountability and communication
Other duties assigned as needed
Requirements:
High School diploma required; trade-school degree a plus; bachelors degree preferred
Valid drivers license with acceptable driving record
Extensive Equipment Fleet Maintenance and leadership experience
5 years service and maintenance experience and a minimum of 3 years supervisory experience
Strong motivational and leadership skills
Excellent customer service skills
Strong knowledge of maintenance accounting and P&L
Basic computer skills (Excel)
This position is deemed Safety Sensitive for purposes of United Rentals policies and procedures.
Job Code Service Manager-Branch - IN FRENCH
En tant que responsable de service chez United Rentals vous serez le dirigeant dune grande entreprise dentretien. Vous aurez lopportunit dembaucher et de motiver une quipe incroyable de techniciens de service. Vous amliorerez continuellement lefficacit et la satisfaction de la clientle en vous assurant que lquipement est bien entretenu et rpar. Vous travaillerez en troite collaboration avec le directeur de succursale et aiderez tablir une succursale rentable grce votre direction vos connaissances en matire de service et dentretien et votre gestion des affaires.
Ce parcours vous permettra daccder un poste de gestion chez United Rentals le plus grand loueur dquipement du monde. Nous vous fournirons les outils la technologie et le soutien dont vous avez besoin pour fournir un travail excellent. Vous serez fier ou fire du travail fourni par vos employs de votre atelier de service quant la location du matriel ncessaire la construction de nos milieux de vie.
Responsabilits complmentaires(liste non exhaustive):
Motiver encadrer et former les techniciens pour dpasser les normes de temps et de qualit et se conformer aux processus de rparation et dentretien standard
Rpartition des membres du personnel en fonction des comptences et de la charge de travail.
Responsable du R&M des profits et des pertes et des cots/budget associs
Direction planification mesure et amlioration continuelle de toutes les mesures de rendement de service et dentretien
Supervision des activits du service des pices pour assurer un service la clientle optimal une productivit suprieure des techniciens/ateliers/du cot dorigine de lquipement et un contrle maximal des cots
valuation du rendement et des possibilits de promotion des membres du service Identification et organisation des formations techniques ncessaires t accompagnement constant par des san
Promotion dune culture de scurit et de discipline par le biais de leadership respect individuel exemplaire des normes de scurit sens de la responsabilit et communication
Autres responsabilits en fonction des besoins
Exigences du poste:
Diplme dtudes secondaires requis; Diplme dcole de commerce est un atout; Baccalaurat prfrable
Permis de conduire en cours de validit et dossier de conduite acceptable
Vaste exprience en entretien de flotte dquipement et en leadership
Cinq ans dexprience en service et entretien et un minimum de 3ans dexprience en supervision
Solides aptitudes en leadership et capacit pousse motiver les gens
Comptences suprieures en service la clientle
Connaissances importantes en comptabilit dentretien et du compte de rsultat dune entreprise de location
Comptences de base en informatique en particulier avec Microsoft Excel
Ce poste est considr comme un poste critique en matire de scurit aux fins des politiques et procdures de United Rentals.
Why join us
We dont just talk the talk! Were an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - Thats why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans we also offer:
Paid Parental Leave
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
United Rentals Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race color religion sex national origin age genetic information citizenship status veteran status sexual orientation gender identity disability or any other status protected by law. If you need a reasonable accommodation at any point of the application process please email for assistance.
At United Rentals we proudly hire active duty members veterans reservists and their families. The values that define your serviceleadership discipline integrity and teamworkare the same values that drive our success. With many veterans already part of our team were ready to help you transition into a rewardingcareer.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position location education training experience skills and ability.
Required Experience:
Manager
Employment Type
Full-Time
