At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. Come build the future with us!
The HR Assistant is a hands-on role that provides Human Resources support to our Fulfilment Centre associates. The role is critical in executing our people initiatives providing great internal customer support and driving HR functional excellence and process improvement.
This position will be based at our BWU1 Site located in Moorebank NSW reporting to the Human Resources Manager working Sunday to Wednesday 7:30am to 5:00pm
Key job responsibilities
Support employees across a broad range of human resources benefits and payroll topics
Manage cases projects and partner relationships with varying degrees of complexity
Ensure that employee documentation is complete and accurate
Act as a Subject-Matter Expert for customers escalates as appropriate
Provide training and guidance on policies processes and systems to customers and team members
Create and distribute standard communications
Audit and analyse key findings
Lead process improvement initiatives
Develop suggestions for improvements to maximise value of resources
Adhere to strict confidentiality standards
- 6 months of human resources experience
- 6 months of customer service experience
- 6 months of Microsoft Office products and applications experience
- High school or equivalent diploma
- Degree in HR or a related field (completed or in progress)
- High-volume administration experience (including systems/database administration)
- Experience of working with hourly paid employees
- Knowledge of basic employment law and HR / Payroll practices
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.