Sr Manager Research and Insights

Senior Manager Insights - Job Description for TII

About us:

As a Fortune 50 company with more than 400000 team members worldwide Target is an iconic brand and one of Americas leading retailers.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here we believe your unique perspective is important and youll build relationships by being authentic and respectful.

Overview about TII

At Target we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru where Target in India operates as a fully integrated part of Targets global team and has more than 4000 team members supporting the companys global strategy and operations.

About this opportunity:

A role on the Enterprise Insights team means being a champion for our current and future guests and inspiring the organization to act in their best interest. Here youll lead the consumer and other related research that helps Target and Merchandising seize our most valuable and important opportunities. Youll distil relevant information into insights and implications that answer the ever-critical question: So what Your influence will help spark original ideas and actionable strategies for our enterprise partners including Marketing Merchants Stores Digital and others.

Role Description:

As a Senior Manager Insights you will consult influence and guide partners to make guest-centric decisions and develop guest-centric breakthrough strategies to address changing trends consumer and business needs. You will lead a variety of complex qualitative and quantitative insights projects in partnership with outside research agencies and internal partners including: scoping and recommending the optimal research and interpretation design to diagnose and address the strategic problem; collaborating with agency partners to leverage a full range of insight generating tools; synthesize various data resources and translate insights into actionable directions to guide strategydevelopment/strategicimplications with partners; co-creating with internal and external partners throughout the process to maximize project outcomes; communicating compelling stories and insights in a clear and engaging way; leading the design and execution of experiential learning sessions that inspire partners to act; and managing the overall project timeline budget/forecast and agency billing. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

You will use your skills experience and talents to be a part of groundbreaking thinking and visionary duties will also include

• Design execute and interpret in collaboration with outside agencies and internal partners a variety of complex quantitative and qualitative research methodologies to understand guest behavior consumer trends competitive environments and Target performance
• Manage researchers who will own certain research work-streams on various Enterprise Insights projects
• Develop partnerships with key clients including Merchandising Divisional Managers and Marketing Planning Directors to prioritize research needs and triage ad hoc requests
• Lead guest-focused cross-functional strategy projects relevant to the business and working with clients to defined project scope and expected deliverables
• Create and manage standardized reports and methodologies to deliver clear timely actionable insights

As Senior Manager you will also

• Train coach and mentor team members in skillsets such as research presentation of data/analysis etc. for a wide range of businesses.
• Create documentation on scalable and repeatable processes around project execution that will help new team members scale up faster and more efficiently and free up the teams time and focus towards more creative / strategic output.
• Help team members solve problems both individually and in collaboration with other stakeholders. Disseminate and document lessons learned with the team.
• Increase meaningful collaboration within the team and across stakeholders to identify and focus on areas/relationships where the team can make the most meaningful impact.

While there are a number of success factors that will be important for this role a strong candidate must have:

• A deep desire to wake up every morning motivated to turn team members into passionate advocates for the brand.
• A creative mind a practical outlook and unwavering ability to go with the flow.
• Strong executive presence and the ability to establish a clear vision and marshal team member resources to bring it to life.
• Understanding of how to communicate information clearly and creatively and ability to thrive in a fast-paced dynamic environment.
• Proven skills in relationship development project management and issue resolution while leading people and cross-functional teams.
• Ability to manage multiple priorities independently while successfully delivering results within stipulated timelines. Superb organizational skills and a keen attention to detail.

Requirements:

• 4-year degree or MBA degree (preferred) with strong academic performance andthree - five years of relevant business experience
• 10 years of consumer market and/or design research experience
• Strong quantitative research experience (agency-side preferred)
• Prior retail packaged goods consumer research and/or management consulting experience
• Excellent analytical decision-making project management and communication skills
• Strong conceptual skills and the ability to translate concepts into consumer research methodologies and tools
• Ability to assimilate information quickly and accurately with a track record of success in dealing effectively with complex projects
• Ability to synthesize and clearly communicate highly complex findings to focus on the critical issues and actionable opportunities
• Embraces change and is comfortable with ambiguity
• Growth and Acceleration mindset
• Ability to build strong relationships with partners
  

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