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About the Role
The Return-to-Work Specialist manages the interventions required to ensure high risk cases achieve the best possible recovery and return to work outcomes.
Working closely with case managers the RTW Specialist will apply their advanced injury and return to work management skills together with exceptional stakeholder management skills to achieve optimal outcomes.
To be successful in this role you will have:
The ability to gather information from a range of stakeholders to develop effective case management strategies
Experience in preparing and attending claims reviews and clinical caseconferences to effectively facilitate outcomes
Well-developed problem solving and decision-making skills
High attention to detail
Advanced organisational and planning skills
Strong written and verbal communication skills
Resilience and perseverance
Strong customer service ethic
Negotiation and influencing skills
Initiative and an innovative approach to case management
Required Expertise
At least two years claims management experience in the Victorian workerscompensation scheme ideally in return-to-work case management
Knowledge of medical and paramedical terminology and proceduresincluding the forms of treatment applicable to injuries
Strong working knowledge of the AccidentCompensation Act 1985 andassociated regulations
Ability and desire to work in a team environment.
Flexibility and ability to adapt to change
Intermediate to advanced knowledge of ACCtion and Novus
About DXC
DXC Claims Management has been specialising in workers compensation claims management for over 16 years and we have an impressive track record of excellence in service delivery and innovation. We aim to return people to work and health as quickly and effectively as possible.
By providing the right services at the right time DXC gives employers the confidence they comply with legal and regulatory requirements and injured workers the confidence they are being well cared for.
DXC Claims Management is part of the DXC Technology group of companies the worlds leading independent end-to-end next-generation IT services company. DXC employs 155000 staff globally of which over 5000 are insurance practitioners. We work with our customers to build a culture of performance and facilitate and support medical management and return to work activities.
Your working environment
Our people first mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects which means we can tailor working arrangements that work for our people.
No matter where you are located youll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion you will be amongst friends from #PetsofDXC to photography cycling or cooking groups or we welcome you to make your mark and start your own group.
Our culture and benefits
DXC is committed to building better futures for our customers colleagues environment and communities. We take care of each other and foster a culture of inclusion belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC
As an employer of choice our people first philosophy means we offer competitive remuneration benefits training and career opportunities that reflect our commitment to improving the lives of our employees and the communities in which we live and work.
We are an equal opportunity employer
DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the bring your whole-self to work philosophy. It is our inclusive culture that powers our results and our company grows only if our people grow.
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.
Required Experience:
Unclear Seniority
Full-Time