Regional Customer Relations Coordinator
Regional Customer Relations Coordinator
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Job Description
The German American Chamber of Commerce of the Southern United States (GACC South) is a private non-profit organization which serves as the official representative of German industry and trade in the Southern United States. Our main mission is to promote and support bilateral trade between Germany and the U.S. Our services focus on the areas of Consulting (U.S. Market Entry Business Representation Location Analysis and Career Services) and Membership. We are part of an international network composed of 150 German foreign chambers of commerce and government offices in 93 countries. We are seeking a full-time Regional Customer Relations Coordinator to develop and implement the overall strategy for membership acquisition growth retention and membership-related event planning in Texas with some activity in Oklahoma Arkansas and Louisiana.
Responsibilities may include but are notlimited to:
Plan & conduct company visits and business meetings (prospective and existing members) (up)sell
memberships maintain business partnerships
Generate member prospect leads through a variety of sources
Track & maintain member participation and engagement statistics reports
Update & maintain the Membership Database (MS Dynamics) and marketing materials
Plan and pursue sponsorship opportunities in cooperation with relevant stakeholders
Assist with financial projections budgeting and controlling in the field of membership/events
Plan organize and execute membership-related events (such as networking events conferences
webinars seasonal events)
Compile membership packages and work with colleagues to identify and develop membership
benefits and retention collateral materials (brochures surveys)
Assist in the development of new member programs and events
Support the Consulting department with delegation visits in Texas and surrounding states (event
organization speaker outreach research etc.)
Preferred Qualifications:
Completed studies in business communications marketing or events management
Some work experience in communications Public Relations or Customer Service fields
Experience with membership organizations and/or community outreach
Experience with event planning building relationships and identifying sales opportunities
Strong research and data collection skills
Excellent reading writing and oral proficiency in English (German languages preferred)
Self-motivated energetic learner
Ability to work independently while integrating well with the GACC South team
Detail-oriented well-developed organizational skills and a strategic thinker
Comfortable with occasional travel including (rarely but sometimes on weekends) and working in a
continuously changing environment
Highly organized with the ability to meet tight deadlines
Ability to work well under pressure requires multitasking and being a team player
Start Date: August 2025
Location: Houston TX (hybrid: in-office and partial remote work)
If you meet the qualifications and are interested in this exciting opportunity please submit your
application and salary expectations.
To all applicants:
Thank you very much for your interest in a full time position with GACC South. Due to the high volume of applications we receive we are not able to answer each applicant individually. If we find that your skills meet our specific business needs we will contact you. Thank you for your understanding.
Required Experience:
IC
Employment Type
Full-Time
