Patient Access Representative
Patient Access Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Were hunting for a Patient Access Representative someone whos ready to be part of the best ranked childrens hospital in Texas and among the best in the nation. In this position you will ensure timely and accurate patient registration by serving as the liaison between patient/family payers Healthcare Information Management (Medical Records) Patient Financial Services (PFS or Business Services) and other health care team members. While utilizing a unique medical record number the Patient Access Representative will facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information financially securing and collecting out-of pocket responsibility from guarantors to maximize hospital reimbursement. Maintain compliance with EMTALA The Joint Commission and all other hospital and government regulations applicable to the admissions setting. Identify non-resource
patients for possible eligibility for government resources and/or the Hospitals charity program and refer these patients to a financial counselor.
Think youve got what it takes
Job Duties & Responsibilities
Obtains verifies and enters complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle.
Thoroughly searches the patient accounting system for an existing medical record on each visit. Uses appropriate search techniques to ensure that no duplicate medical records are created in the master patient index.
Accurately enters complete demographic information into the system. Verified information should include correct spelling of patient name date of birth gender address phone number guarantor data etc. Patient names should follow hospital protocol regarding middle names suffixes etc.
Ensure assigned DARs and/or work queues are monitored and worked on a daily basis ensuring that all elements of the accounts are secured for billing.
Financially secures all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion.
Maximizes the efficiency and accuracy of the collection process by pursuing collections at the time of service.
Provides complete and accurate documentation on each visit to ensure compliance with hospital and government regulations.
Provides continuous support of process improvements through compilation of data excellent
customer service monitoring and evaluation of departmental roles and proposals for process improvement initiatives.
Skills & Requirements
Required High School Diploma or equivalent
Preferred 6 months Experience as an admissions representative/counselor performing all aspects of the registration process
Associate or bachelors degree may be substituted for the experience
Required Experience:
Unclear Seniority
Employment Type
Part-Time
