Sales Coordinator
Sales Coordinator
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Job Description
Sales Coordinator
THE ROLE
We believe in the power of diversity and thepower of teamwork. We need both collaborative and individual responsibility toorganize effectively around our customers problems.
The Sales Coordinatorworks closely with and supports the sales process in meeting annual sales goalsby assisting the sales team with their customer requirements for products andservices prior to creation of the order package.
This role requires regular communication withboth internal and external customers regarding order/project product andservice requirements; ensuring the orders are in line with company guidelinesand maintain integrity and brand image.
The successful candidate will be responsiblefor Sales Support & Administration Quotation Management Order Preparationand Customer Relationship Management.
WHATDO WE OFFER
Weoffer competitive health benefits wellness and healthcare spending accountsand a holiday package that includes the week between Christmas and New Yearsoff. Youll also be joining the team as we continue to grow so growthopportunities abound if you exhibit the knowledge expertise and passion togrow with the organization.
Thisis a 12 month Contract position working out of our impeccably designed andfurnished office. Youll mostly work from Monday to Friday with irregular orextended hours as projects demand. Wehave a strong corporate culture and you will get to work with a team of engagedand motivated individuals.
THE DAY TO DAY
The successful applicant will also beresponsible for the following:
- Attendsales team and customer meetings as required
- Assist sales with the development of the proposal/RFP and print for sales presentation to customer
- Ensure documentation standards are maintained for all account activities; ensures Customer First dealership process and procedures are followed
- Work cooperatively with team members to achieve annual sales goals and business objectives
- Maintain a high level of service and accuracy within assigned duties
- Assist sales and other project team members in pricing product research sourcing new products and technical order information i.e. C.O.M. requirements custom requirements etc.
- Assist sales with the preparation of the quotation reviews the quote and prints it for sales presentation to customer
- Provide spec checks for sales representatives on ancillary quotations prior to presentation to client
- Communicate with internal and external customers regarding order requirements and provides additional support throughout the front end of the order fulfillment process as required
- Develop ancillary product specifications; produces detailed accurate and professional looking quotes through own effort or in conjunction with dealership personnel (designers project managers etc.) and presents these to the customer in a timely manner
- Initiate service quotes for deliveries small orders and major orders
- Under the direction of Sales applies costs and sell amounts for all products and services based on contract pricing gross margin guidelines and established service pricing
- Respond to customer requests and determines scope of work; defines installation requirements based on customers request
- Arrange loaner product for customer trial
- Provide clarifications and answers for customers questions regarding quotation or order issues
- Assist with resolving any acknowledgement discrepancies with vendor
- Ensure Customer First standards of performance are met for all customer work activities
- Provideprofessional customer interface and customer relations throughout project
YOUBRING THE FOLLOWING
Youare focused on the customer and have an attitude that shows a strong commitmentto customer satisfaction. Yourexperience in project coordination customer service or a technicaladministrative role supporting interior design or a sales team has alreadycreated a solid foundation for this you will have worked in a furniture dealership and understandthe industry. Being LEED certified orworking towards it is considered an asset. Strong administrative andorganizational skills are essential to the success of this role.
Theseare complex sales where youll manage competing priorities multiple internaland external stakeholders and varying deliverables. Your experience in asimilarly complex sales environment will be crucial for your success here. Thenumber of projects youll have on the go at any given time will vary dependingon their size and scope.
ABOUT US
Contemporary Office Interiors (COI) is a privately-owned MillerKnoll Certified Dealer DIRTTCertified Construction Partner Architectural Walls and Commercial Flooring have offices in Vancouver Edmonton Winnipeg Toronto and a head office inCalgary. We prioritize people productivity and value to create more than aplace to work we create a space to succeed.
Were proud of our half-century legacy as a talented people have brought us to where we are today. COI is andhas been honoured to have a passionate team thats committed to creatingexceptional spaces that inspire you to be your best.
We believe in the power of diversity and the power of need both collaboration and individual responsibility to organizeeffectively around our customers problems.
Please apply directly to this posting. We thank all candidatesfor their interest; however only those selected for an interview will becontacted.
Please visit our careers page to see more job opportunities.
Required Experience:
IC
Employment Type
Full-Time
