Job Title: Application Administrator (Remote)
Location: Baton Rouge LA
Duration: up to 5 years
The scope of the proposed services will include the following:
- Oversee the installation administration configuration and support of applications.
- Coordinate enhancement modifications or upgrades with users developers business analysts infrastructure teams governance groups and change management teams with a goal of aligning testing processes.
- Produce documentation related to the provisioning maintenance and support of the system.
- Initiate roll-back procedures and information related to validation and components.
- Provide training to new users and take the lead when troubleshooting system problems.
Expertise and/or relevant experience in the following areas are mandatory:
- 3 years experience implementing Records and Information Management systems (RIM)
Expertise and/or relevant experience in the following areas are desirable but not mandatory:
- Experience in providing technical support and troubleshooting for RIM applications.
- Experience with integrating RIM applications with other enterprise systems.
- Familiarity with system administration tasks including system configuration and performance monitoring.
- Applicant should have a general understanding and experience with the following components or similar technologies: Case Foundation (workflow) Content Manager (document repository) and Enterprise Records Foundation (retention management).