Administrator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Administrator
Glasgow
Up to 27310.50 per annum
Full time Permanent 40 hours per week Monday to Friday 8.30am - 5pm
Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast Yorkshire and Humber Northern Ireland and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government registered providers tenants landlords and investors to find solutions to homelessness provide more social and affordable housing and create specialist housing for people with care needs.
About the Role:
Due to a recent promotion we are looking at hiring a Administrator to join our team here in Glasgow. The role will be responsible for providing administrative support to the front line teams processing and inputting information and supporting front line staff to provide an exceptional service. You will have a key role ensuring the back office function runs smoothly to ensure consistent accurate and up to data.
- Support the administration process to ensure the accurate and timely recording and response to all client service user and company communication.
- Support the provision of administrative duties to all functions within the regional team.
- Support processes of requisitions and documents to ensure information on the system is accurate and up to date.
- Ensure the customer experience is central to all activities ensuring tasks are completed within agreed timeframes.
- Work collaboratively and proactively with the regional teams to ensure client customer and service users receive an exceptional service.
Role Criteria:
- Background in Administration.
- Good experience with excel
- Experience working with vulnerable client groups
- Experience within Social Housing Sector.
- Experience of working to deadlines in busy office environment.
- Experience of working in a pressurised environment and dealing with challenging situations.
- Good time management planning & organisational skills.
- Good on computerised systems.
- Good written verbal questioning & interpersonal skills.
- Strong customer experience ethos.
All our roles require candidates to have the entitlement to work within the UK Mears does not currently offer visa sponsorship.
As part of the recruitment process for this role we will carry out a DBS & BPSS check as well as Security Clearance. For these checks to be completed we will require from you the relevant identification including Proof of Address References a valid passport and proof that you have lived in the UK for the last 5 years.
Benefits we can offer you
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries holidays eye test vouchers Share save scheme plus much more
- Family friendly policies
- Proven track record of career progression
- Access to EAP Counselling sessions
Apply below or to discuss your application further; contact:
Beth Dunford ()If you need any help with your application process we are here to support you. We will be accessible every step of the way.
At Mears Group we are committed to fostering a diverse and inclusive environment where everyone can thrive we are a Disability Confident employer valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this we hold an Endorser Award for the Career Transition Partnership recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Required Experience:
Unclear Seniority
Key Skills
- Hadoop
- Microsoft Windows Server
- Windows
- Apache
- Linux
- SAN
- Shell Scripting
- System Administration
- Administrative Experience
- Scripting
- Oracle
- Troubleshooting
About Company
We provide and manage 17,000 homes for local and central Government and are also responsible for keeping 750,000 of all social housing in the UK in good repair. Mears has thousands employees and a footprint across the country.
