Hope youre doing well. We have an open position for a Sr Desktop Support Tech - 100% ON SITE. see the details below and let me know your interest. If interested pl. Share a copy of your resume to along with your salary / rate expectations and the best time to reach you.
Role : Sr Desktop Support Tech - 100% ON SITE
Client: TAX - State of Virginia
Location: Richmond VA (Onsite) Need candidate within 2hrs drivable distance
Job ID: 767390
Interview Mode: In Person Only
Sr Desktop Support Tech. Both Web/Virtual and IN PERSON Interviews will be conducted.
100% ON SITE from Day One
Parking not provided for contractors
Per Mgr: Interviews will be a combination of PHONE or Virtual/Web based IV (initially) then a FOLLOW UP IN PERSON Interview will be conducted if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Pls make sure your candidate aware of this.
ABOUT THE ROLE
- Virginia Tax seeks qualified resource to be responsible for:
- Considerable knowledge of Microsoft Operating systems; Windows 10 or higher; Working knowledge of MS Office including Outlook and MS365.
- Considerable knowledge of pc hardware peripherals & networks
- Ability to use software tools (SCCM Remote Desktop Dameware etc) to remotely connect to workstations.
- Excellent troubleshooting skills
- Ability to perform software installations configurations and troubleshooting hardware and software.
- Considerable knowledge of SCCM/SMS
- A strong working knowledge of computer systems hardware and software including drivers and bios.
- Excellent problem-solving analytical and team-working skills.
- Excellent customer service communication and interpersonal skills.
- An openness to learning new technologies.
| Required / Desired | Amount | Experience |
Strong working knowledge of computer systems hardware and software including drivers and bios | Required | 4 | Years |
Excellent problem-solving analytical and team-working skills | Required | 4 | Years |
Excellent communication and interpersonal skills. | Required | 4 | Years |
demonstrated ability to obtain feedback from customers to improve training methods. | Required | 4 | Years |
Running reports and analyzing common complaints and problems. | Required | 4 | Years |
An openness to learning new technologies. | Required | 2 | Years |
An openness to learning new technologies. | Required | 4 | Years |
Question 1 | Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment |
Question 2 | Please list candidates email address. |
Question 3 | In what city and state does your candidate currently reside |
Question 4 | Role requires the candidate to be 100% ON SITE from Day 1. If selected does your candidate agree to this arrangement |
Question 5 | Per Mgr: Interviews will be a combination of PHONE or Virtual (initially) then IN PERSON if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Is your candidate aware of this |