Account Manager
Account Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Responsibilities:
- Build good relations with the clients understand their problems and make them understand your product value.
- Collaborate with the internal team member to achieve client satisfaction and ensure the fulfillment of their needs.
- Deal with contract negotiation with an aim to maximize profit.
- Gather more data and analyze it to understand more about customer behavior.
- Manage and maintain records regarding the accounts up-to-date.
- Be well-versed with the companys services and products.
- Respond promptly to all customer problems and deliver solutions to their problem on time.
- Discuss the time to time progress of the initiatives with the stakeholders.
- Analyze every customers problems and identify the areas of improvement to enhance the buyers experience.
- Develop reports for the account status.
- Work closely with the sales department to identify new opportunities.
Qualifications:
- Education:
- Bachelors degree in Business Administration Marketing Communications IT or a related field
- A masters degree is a plus
- Experience:
- 35 years proven experience in account management sales or client-facing roles
- Experience in the IT industry or consulting services is preferred
- Background in managing corporate or enterprise-level accounts
- Core Skills:
- Excellent communication and interpersonal skills
- Strong negotiation persuasion and presentation abilities
- Problem-solving mindset with a customer-first approach
- Project management and multitasking skills
- High attention to detail and ability to manage multiple stakeholders
- Technical Knowledge (Recommended):
- Proficiency in CRM tools (e.g. Salesforce HubSpot)
- Familiarity with IT products services and terminology
- Basic understanding of digital marketing SaaS or cloud solutions
- Other Qualifications:
- Ability to work independently and collaboratively with cross-functional teams
- Willingness to travel for client meetings or business development
- Strong organizational and time management skills
- Results-driven and customer-oriented
Employment Type
Full Time
