Indigo Love of Reading Foundation Coordinator
Indigo Love of Reading Foundation Coordinator
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Job Description
MISSION
For the past 20 years the Indigo Love of Reading Foundation (ILOR) has been an important actor in the literacy movement across Canada. We connect every day with school boards educators students parents and community organizations to understand their literacy needs and have become a well-known and well-respected member of the education community.
ROLE
The Foundations Coordinator is responsible for acting as a liaison with the Foundations school and non-profit stakeholders and assisting with the day-to-day operations of the Foundation
KEY PERFORMANCE METRICS
- Partner and store customer service
- Employee engagement
- Accurate reporting and tracking
- Timely donation processing
KEY ACCOUNTABILITIES
Functional
- Liaise directly with and support school and store partners to provide exceptional customer service during the implementation of ILOR programs and granting activities elevating issues that may arise to the program Specialist
- Provide administrative support to the ILOR team in the form of invoice processing donation processing and maintenance of team shared files
- Support the ILOR Education and Programs Specialist in overseeing all grant application processes including intake judging coordination ongoing tracking and data management
- Support the ILOR Programs and Granting Specialist in partner stewardship including partner onboarding and offboarding developing training materials and supporting the execution of process improvements ensuring a smooth transition into and out of programs
- Oversee all elements of Optimy the Foundations CRM including data management partner onboarding partner training contract administration and granting partner communications
- Book meetings and work with ILOR team to build agendas and draft notes
- Support tracking processing and management of ILOR contracts records and invoices
- Support event planning and execution as needed
- Stay up to date on key trends and research in the nonprofit education and literacy sectors
- Support in the promotion of grant recipient stories telling the story of ILORs partners and program impact across Marketing channels
People
- Collaborate with others to drive flexible and iterative solutions quickly and easily
- Help others see impacts of their efforts and proactively engage other functions to get input
- Encourage others to freely share their point of view and be open to feedback
Cultural
- Continual improvement always seeking ways to be responsive to community needs and streamlining operational approaches on a regular basis
- Model Indigo Love of Reading Foundations beliefs and values
- Celebrate diversity of thought and have an open mindset
SCOPE
Reports to: Senior Manager Indigo Love of Reading Foundation
KEY RELATIONSHIPS
Internal:
- ILOR Specialist Senior Manager Executive Director
- Indigo Corporate Sales
- Indigo Retail Operations and Field team
- Indigo Accounting and Finance teams
External:
- Grant partners (schools community groups etc.)
- Donors and supporters of the Foundation
- External vendors and consultants
Qualifications :
Work Experience / Education / Certifications
- Post-secondary degree in a related field or a combination of work experience & education deemed equivalent
- Experience in specialty retail or a retail environment considered an asset
- Experience in Marketing and Communications considered an asset
Competencies / Skills / Attributes
- Excellent time management and organizational skills and demonstrated ability to prioritize meet conflicting demands and deal with time-sensitive issues.
- Self-motivated passionate detail-oriented multi-tasker extraordinaire who thrives in a fast-paced collaborative environment
- Proficient in Microsoft Office Suite (including SharePoint Excel Outlook PowerPoint Word); experience with other database management systems relating to granting and/or community engagement an asset
Other (travel Bilingual etc.)
- Knowledge of French or Indigenous language(s) considered an asset
Additional Information :
At Indigo we are committed to our communities our customers and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer which highly values your diverse backgrounds experiences and perspectives. We believe that you in all your uniqueness belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black Indigenous a person of colour LGBTQ2 and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at if you require an accommodation at any time during the recruitment process.
WELCOME HOME
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
