IT Support Engineer - Azure
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Job Description
We are currently looking for IT Support Engineer for our Qatar operations with the following terms & conditions.
Required education and prior experience:
Mandatory: . in Computer Science Information Technology or Similar field
Mandatory: 4 years experience working with Microsoft Client and server platforms as a helpdesk technician.
Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
Mandatory: 1-year experience in Azure Microsoft 365 Suite support.
Mandatory: Knowledge of Basic Network support.
Optional: Knowledge of Helpdesk ticketing system.
Desirable: Network Certifications Network/CCNA
Key responsibilities & competencies:
Serving as the first point of contact for customers seeking technical assistance over the phone or email.
Performing remote troubleshooting through diagnostic techniques and pertinent questions.
Performing on-site installations and support.
Install and maintain desktop technologies (Desktops Laptops Phones Monitors Printers etc.)
Install and configure Windows and other desktop software.
Configure and manage connectivity and storage
Joining time frame: 2 weeks (maximum 1 month)
Additional Information :
Terms and conditions:
Joining time frame: maximum 4 weeks
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
