Azure Technical Support consultant (Networking Infrastructure & DevOps Specialist)
Location: Toronto ON (Couple of days in Brampton office)
6 Months
Role Summary: The Azure Technical Support Prime is a senior-level support engineer responsible for delivering expert-level assistance to enterprise customers using Microsoft Azure services. This role emphasizes networking and security alongside strong capabilities in SAAS solutions Windows Server IIS SQL Server CI/CD pipelines and Git.
Key Responsibilities:
- Networking & Security:
- Troubleshoot and optimize Azure networking components including VNets NSGs VPNs DNS and load balancers.
- Manage SSL/TLS certificates including procurement renewal secure binding in IIS and Azure App Services and integration with Azure Key Vault.
- Ensure secure communication and compliance with industry standards and best practices.
- Customer-Facing Technical Support:
- Act as the primary escalation point for complex Azure support cases involving infrastructure networking and DevOps.
- Provide deep technical troubleshooting and resolution for Azure IaaS and PaaS services.
- Windows Server & IIS Expertise:
- Configure maintain and troubleshoot Windows Server environments hosted on Azure.
- Manage IIS web servers including application pool tuning SSL configuration and secure web hosting.
- Ongoing operational support of an on-prem Azure ecosystem.
- SQL Server Administration:
- Support SQL Server configuration performance tuning and high availability in Azure.
- Assist with migrations to Azure SQL Database or SQL Managed Instance.
- CI/CD & DevOps:
- Work with vendor to design implement and troubleshoot CI/CD pipelines using Azure DevOps GitHub Actions or other tools.
- Guide customers in adopting Infrastructure as Code (IaC) using ARM Bicep or Terraform.
- Git & Source Control:
- Manage Git repositories enforce branching strategies and resolve version control issues.
- Integrate Git with CI/CD pipelines and ensure secure and efficient code collaboration.
- Automation & Monitoring:
- Develop automation scripts using PowerShell Bash or Python.
- Implement monitoring and alerting using Azure Monitor Log Analytics and Application Insights.
Technical Skills:
- Networking & Security: Azure Networking VPNs Load Balancers NSGs DNS SSL/TLS Azure Key Vault
- Infrastructure: Azure VMs Windows Server IIS Active Directory
- Databases: SQL Server Azure SQL SSMS T-SQL
- Cloud & DevOps: Azure DevOps GitHub Azure Pipelines Terraform ARM/Bicep
- Version Control: Git Azure Repos GitHub
- Scripting: PowerShell Bash Python
- Monitoring: Azure Monitor Log Analytics Application Insights
Remote Work :
No
Employment Type :
Contract