Event Executive - Full Time/Permanent
Event Executive - Full Time/Permanent
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Job Description
Overview
The Event Executive will play a key role in supporting the Event Managers with the planning coordination and delivery of a wide range of events including conferences meetings exhibitions and hospitality functions. This role requires a proactive organised and client-focused individual who is passionate about delivering exceptional events while ensuring operational excellence.
Working solely on Conference and Banqueting Business under the value of 10000 and collectively with Event Managers on larger Events over 10000.
Roles and Responsibilities:
Event Coordination & Delivery
- Support Event Managers in the planning and execution of events ensuring all client requirements are met to the highest standards.
- Assist in compiling detailed Event Banqueting Orders (EBOs) timelines and operational briefs for internal teams and suppliers.
- Liaise with clients to gather event details confirm final requirements and deliver an exceptional customer service experience.
- Attend client meetings and site visits as required ensuring accurate communication of logistics and operational needs.
Administrative Support
- Maintain and update event files and documentation accurately within the venues booking system (e.g. iVvy).
- Process client correspondence contracts and paperwork in a timely and professional manner.
- Prepare internal documentation to support the operational delivery of events such as staffing schedules floorplans and setup instructions.
On-Site Event Support
- Provide on-the-day event support acting as a point of contact for clients and ensuring seamless event execution.
- Liaise with internal departments including Catering Technical Operations and Front of House to ensure service excellence.
- Support the setup and breakdown of events as needed checking rooms and setups against client specifications.
Client Engagement & Feedback
- Build and maintain strong relationships with clients and stakeholders before during and after events.
- Assist in gathering post-event feedback and evaluations to drive continuous improvement.
- Support rebooking efforts by identifying repeat business opportunities and providing consistent service excellence.
Collaboration & Team Support
- Work collaboratively with the wider Event Management team to deliver a cohesive and professional service.
- Assist with the coordination of contractors and third-party suppliers to ensure all services are delivered on time and to spec.
- Participate in team meetings training sessions and briefings to stay updated on best practices and upcoming events.
Qualifications :
Relevant Qualifications:
- GCSEs or equivalent in English and Maths
Relevant Skills:
- Previous experience in an events hospitality or customer service role is preferred.
- Strong communication skills and a professional client-facing manner.
- Excellent organisational and time-management skills with an eye for detail.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Competence in Microsoft Office and event management systems (experience with iVvy is a plus).
- A flexible proactive and team-oriented approach.
Additional Information :
Person Specification:
- Proactive and solution-focused
- Team player with a positive attitude
- Professional confident and customer-focused approach
- Flexible and adaptable to changing requirements and working hours
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
