Product Manager - Approvals, Vice President
Product Manager - Approvals, Vice President
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Job Description
You enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Approvals Product Space you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You will collaborate closely with cross-functional teams to ensure a strong and consistent employee experience for executing and streamlining approval tasks across web mobile and digital assistant channels. Your responsibilities will include supporting the firms approval tool which specializes in routing requests for over 125 applications servicing more than 250000 unique users and providing reference data for approximately 86000 permissions. The Approvals application manages around 5 million requests annually. You will play a crucial role in shaping the future of our products and ongoing success by applying your experience in achieving customer-focused outcomes and your strong delivery track record.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
- Define the strategic direction for the Approvals application ensuring alignment with the firms broader employee experience strategy and technology roadmap
- Cultivate strong relationships with key leaders and stakeholders across the organization to ensure the Approvals application meets diverse needs and is effectively maintained
- Gather business requirements from end users and translate them into actionable product features that enhance the employee experience across web mobile and digital assistant channels
- Partner closely with design teams and software engineers to manage the entire life cycle of the Approvals application integrating with over 125 applications to serve more than 250000 unique users
- Drive product innovation positioning and experience to continuously enhance the Approvals product focusing on delivering customer-focused outcomes. Align the Approvals tool with Firm standards enabling a universal and consistent user experience
- Develop and execute go-to-market strategies with partners for new features and enhancements ensuring a strong and consistent employee experience
- Monitor application performance and user feedback to identify opportunities for continuous improvement leveraging user research and metrics analysis to optimize product development
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle design and data analytics
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
- Proven experience in product life cycle activities including discovery and requirements definition
- Demonstrated ability to manage product development through alpha beta and general availability release phases
- Developing proficiency in data analytics and data literacy
- Experience in performing functional validation of product features in both testing and production environments
- In-depth knowledge and documentation of customer and user experience journeys
- Ability to research and evaluate new and emerging technologies and use cases within the industry
- Proficiency in Microsoft Office suite and Agile tools such as JIRA and Confluence
- Ability to successfully partner cross-functionally across teams
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a highly matrixed complex organization
- A technical background including understanding of APIs REST services and JSON methodology
- Familiarity with Adobe Analytics Databricks Tableau Business Objects SQL and other data analysis tools
- Experience with Business Process Model and Notation (BPMN) workflow management
- ability to independently solve problems manage projects and deliver initiatives effectively
- Passionate about staying current with evolving technologies and industry trends
Required Experience:
IC
Employment Type
Full-Time
