Receptionist
Receptionist
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$ 49466 - 59267
1 Vacancy
Job Description
RECEPTIONIST
CLOSES ON AUGUST 1 2025 at 5:00 p.m.
SALARY GRADE: $49466-$59267
SMFR is accepting internal and external applications for Receptionist. This role is vital at SMFR as it is the face of the organization and provides the best customer service to our employees and customers. The ideal candidate will be adaptable possess time management skills and has fire service knowledge.
All candidates must have a complete application including resume and cover letter to be considered.
GENERAL POSITION SUMMARY
The Receptionist is a customer-oriented position responsible for providing a variety of administrative duties in support of South Metro Fire Rescues goals and objectives. The Receptionist answers phone calls greets customers distributes mail schedules meetings and conference rooms manages office supplies and provides administrative support as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES (The following statements are illustrative of the duties and responsibilities of the position and do not list every duty that may be required of the employee for this position. The District retains the right to change the duties and responsibilities of the position at any time without notice.)
Customer Service
Serves as the primary point of contact for internal and external customers; answers and manages phones calls and inquiries; directs calls to appropriate divisions and personnel.
Greets and welcomes visitors in a professional and courteous manner; directs visitors to the appropriate division or person; issues security badges to visitors and contractors.
Responds to inquiries; provides general information regarding SMFR functions and programs.
Administrative Duties
Provides a variety of administrative support including assisting with preparation for hiring processes new employee orientations elections mass mailings and special events and projects.
Distributes mail and deliveries; receives sorts and distributes mail packages and other deliveries.
Coordinates pool car reservations.
Assists with coordination of various events secures rooms/locations; prepares invitations or notices for events; provides logistical support for event including meeting materials presentations refreshments set up and take down etc.
Maintains lobby equipment supplies and beverage station.
Maintains appropriate supply levels for the Mineral HQ copier stations.
Maintains the phone directory in PowerDMS.
Composes letters purchase orders and reports which may also include data entry printing/scanning projects and subject-matter research.
Schedules station visits/engine tours ride-alongs and parades and other department events as needed.
Assists with fulfilling open records requests.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS
EDUCATION EXPERIENCE LICENSES & CERTIFICATIONS (An equivalent combination of education training and experience that demonstrates the ability to perform the duties of the position is qualifying.)
Minimum of a High school Diploma or equivalent GED.
One (1) year of responsible customer service or receptionist experience with public contact is required.
Must obtain CPR certification within one (1) year of hire.
NECESSARY KNOWLEDGE SKILLS AND ABILITIES
Ability to demonstrate strong customer service orientation.
Ability to establish and maintain effective working relationships with other SMFR employees the public and community organizations.
Ability to provide clear concise verbal and or written instructions to other employees and supervisors.
Ability to prepare clear concise and accurate reports correspondence and other written materials.
Ability to work independently and set priorities.
Ability to interact well with a diverse population with outstanding interpersonal and communication skills.
Knowledge of current versions of SMFRs hardware and software applications including telecommunications word processing programs office equipment copiers and audio/visual devices.
SUPERVISION RECEIVED
Works under the general supervision of the Assistant to the Fire Chief.
SUPERVISION EXERCISED
None.
EQUIPMENT AND SYSTEMS
Requires frequent use of personal computer including various software packages database and spreadsheet programs telephones mobile computers copy machines cameras and other general office equipment.
PHYSICAL DEMANDS
While performing the duties of this job the employee is regularly in a sedentary position. The employee may also be required to perform climbing balancing stooping kneeling crouching crawling reaching standing walking pushing pulling lifting fingering grasping feeling talking hearing seeing and repetitive motions. Requires nimbleness of hands for typing and writing. May be required to lift up to 25 pounds.
WORK ENVIRONMENT AND GENERAL INFORMATION
While performing the duties of this job the employee primarily works in a climate-controlled office environment.
The noise level in the work environment is usually moderate.
This position is on-site not available for remote work.
BENEFITS
South Metro Fire Rescues compensation philosophy is designed to attract and retain highly skilled and motivated employees. As such SMFRs compensation is more than base pay. All regular fulltime SMFR employees enjoy a total compensation package including: base wages leave accruals medical dental vision and life insurance employer paid premiums Retiree Health Savings Death & Disability and employer paid pension contributions as well as a positive work culture including a robust Fitness Wellness and Rehabilitation Program educational opportunities and support job security and other positive non-monetary values which are intended to collectively position SMFR as an employer of choice in its geographic area. SMFR recognizes that being an employer of choice has different meaning to different people depending on what elements a person highly values. But SMFRs overall goal is to be a great place to work.
Employment Type
Full-Time
