Ambulatory Services Rep I - Outpatient Women's Services Health Clinic
Ambulatory Services Rep I - Outpatient Women's Services Health Clinic
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Job Description
We are searching for a full-time Ambulatory Services Representative with the Outpatient Womens Services Health Clinic -- someone who works well in a fast-paced setting. In this position you will provide patient care and excellent customer service in a healthcare setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient care.
As part of our commitment to maintaining a safe and healthy workplace all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Think youve got what it takes
Qualifications
- High School diploma or GED required
- Experience in a healthcare setting customer service focused industry administrative/business or teaching/training role preferred
Responsibilities
- Welcomes the patient and family and responds to customer questions with prompt information and/or services related to appointment status wait time or unanticipated problems.
- Informs staff and providers of delays in patient flow that are occurring outside of clinic.
- Greets and registers the patient/family when they arrive to check-in station
- Schedules appointments.
- Obtains and verifies patients demographic data (patient name guarantor insurance address telephone etc.) for each encounter
- Processes patient payments
- Performs order entry and scheduling
- Completes checkout for patients and families
- Reviews superbills for completeness and prepares them for batch pick-up
- Directs patient to next point of service (next appointment lab area welcome desk and cashier).
Employment Type
Full-Time
