drjobs Senior Supervisor, Transaction Processing

Senior Supervisor, Transaction Processing

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1 Vacancy
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Job Location drjobs

Visakhapatnam - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

Job Track Description:

  • Requires broad technical expertise and company and industry knowledge.
  • Accountable for functional operational and/or program management.
  • Achieves goals through the work of others.
  • Manages performance appraisals and pay reviews.
  • Manages training for 3 or more employees.
  • Manages hiring and termination actions.

General Profile

  • Supervises daily tasks of complex business technical support or production teams.
  • Sets team priorities to ensure timely project completion.
  • Coordinates work activities with other supervisors.
  • Makes decisions based on policies procedures and business plans.
  • Receives guidance from manager.
  • May not perform the work supervised.

Functional Knowledge

  • Understands and applies concepts in the field of expertise.
  • Has basic knowledge of other disciplines.

Business Expertise

  • Understands how to improve efficiency across related teams.

Impact

  • Impacts the quality and effectiveness of the team and its contribution to the subfunction.

Leadership

  • Sets priorities and mentors employees to meet daily deadlines.

Problem Solving

  • Resolves day-to-day technical and operational problems.

Interpersonal Skills

  • Uses tact to exchange information and handle sensitive issues.

Responsibility Statements

  • Manages teams and provides direction to resolve problems.
  • Manages client SLAs.
  • Coordinates resource planning.
  • Coordinates with support functions.
  • Generates financial reporting
  • Prepares employee payroll.
  • Communicates with stakeholders and clients.
  • Drives process efficiencies.
  • Coordinates employee training and development.
  • Manages people and performance.
  • Manges risk management security compliance and business continuity.
  • Manages client transitions.
  • Responsible for billing and invoicing.
  • Participates in customer meetings and conference calls.
  • Ensures best business practices and standard business policies.
  • Performs other duties as assigned
  • Complies with all policies and standards



Required Experience:

Manager

Employment Type

Full Time

Company Industry

About Company

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