Senior Analyst, Retail Lending Account Management
Senior Analyst, Retail Lending Account Management
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Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What youll be doing
As the Senior Analyst Account Management Retail Lending you will be responsible for analyzing operational results of credit processes and provide recommendations for improvements to enhance efficiency and customer satisfaction. You will get the opportunity to liaise with other departments and external vendors to establish collaborative relationships provide expertise and communicate research results.
At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote.
How youll succeed
Data analytics - Collect and analyze data to support the development of account management strategy design.
Portfolio reporting - Develop produce and analyze specialized and highly iterative portfolio management reporting.
Credit knowledge & problem solving - Apply combination of technical skills credit knowledge and creative problem-solving skills develop models and what if scenarios to evaluate a range of potential options available to management.
Who you are
You give meaning to data. You enjoy investigating complex problems and making sense of information. Youre confident in your ability to communicate detailed information in an impactful way.
You understand that success is in the details. You notice things that others dont. Your critical thinking skills help to inform your decision making.
You love to learn. Youre passionate about growing your knowledge and you know that there is no limit to what you can achieve.
You can demonstrate experience in working with SAS (mainframe PC SAS or Enterprise Miner) or similar data mining software (i.e. SQL SPSS) databases Microsoft Word Excel Outlook and PowerPoint. Its an asset if you are familiar with TRIAD or other adaptive control products and possess working knowledge of credit card portfolio performance drivers
Youre passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay 31st FloorEmployment Type
RegularWeekly Hours
37.5Skills
Account Management Banking Microsoft Excel SAS Enterprise Guide SAS Enterprise Miner Structured Query Language (SQL)Required Experience:
Senior IC
Employment Type
Full-Time
