Community-Based Services Director
Community-Based Services Director
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Salary Not Disclosed
1 Vacancy
Job Description
Position Overview:
Role Responsibilities:
- Community Services Oversight
Ensure personalized goal-driven plans for individuals receiving services
Monitor service quality documentation and compliance with internal and external requirements
Lead proactive adjustments to crisis and support plans
Manage incident documentation and safety interventions
Guide service enrollment processes and maintain responsiveness to policy changes
Contribute to new service development and strategic initiatives
- Supervision of Program Leadership
Lead recruitment and development of Program Directors
Support professional growth through coaching evaluation and performance feedback
Oversee onboarding training and staffing structures
Conduct regular 1:1s with direct reports and ensure evaluations are completed
Provide leadership coverage in the absence of site or program management
- Compliance and Licensing
Serve as Designated Manager per MN Statute 245D.081
Ensure documentation compliance for IAPPs CSSP Addendums SMAs housing plans and service methods
Monitor staff training licensing standards and documentation timelines
Adhere to HIPAA Medicaid guidelines and RTIs internal policies
- Administrative Operations
Oversee staff scheduling client appointment follow-through and service utilization
Ensure on-call coverage and service authorization processes are maintained
Monitor daily attendance records for 24-Hour Emergency Assistance services
- Risk Management
Lead internal investigations and implement corrective actions as needed
Respond to and escalate issues including abuse reports safety concerns service terminations or regulatory inquiries
- Representing RTI
Act as a liaison in stakeholder communications with counties providers and regulatory agencies
Represent RTIs values in all professional interactions
Required Qualifications and Experience:
- A baccalaureate degree in a field related to human services and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; or
- An associate degree in a field related to human services and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; or
- A diploma in a field related to human services from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; or
- A minimum of 50 hours of education and training related to human services and disabilities; and
- Four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who holds either:
- A baccalaureate degree in a field related to human services and one year of qualifying experience; or
- A diploma in a field related to human services from an accredited postsecondary institution and three years of qualifying experience
- Willingness to travel within the Metro Area for applicable mileage reimbursements with a current drivers license clean record and personal vehicle with insurance; and able to transport clients in that vehicle.
- A valid Drivers License reliable vehicle satisfactory driving record and auto insurance are required
- Have a working knowledge of person-centered planning harm reduction and the needs of individuals with SPMI/CD.
- Must not be actively receiving services from Residential Transitions Inc. and must not have received services within the last two years.
- Masters degree in Human Services
- 3 or more years in a management or administrative role
- Experience leading licensed disability services or community support programs
- Generous PTO Accrual: Earn up to 4.2 Weeks of PTO after 3 years and 3.2 Weeks of PTO years 0-3.
- 7 Company Paid Holidays 1 Paid Floating Holiday
- Matching 401k we are invested in your future.
- Medical Dental and Vision Insurance
- Paid Training Sessions
- Paid Paternal Leave
- Career advancement Opportunities
Location:Mendota Heights
Be the difference by making a difference. Advance your career in mental health today and change someones life tomorrow with Residential Transitions Inc. an award-winning organization that puts the people they serve and employ first.
Required Experience:
Director
Employment Type
Full-Time
