drjobs Call Center Communications Trainer - Cebu City

Call Center Communications Trainer - Cebu City

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1 Vacancy
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Job Location drjobs

Cebu City - Philippines

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position Title: Communications Trainer (Cebu) Hybrid
Work Arrangement: Hybrid (Onsite during training period) in Cebu

Start Date: ASAP

Account Type: Talent Skilling

Support Type: Support

Shift Schedule: 12 PM - 9 PM Fixed weekends off

Qualifications:

  • High school graduate or equivalent (High school/senior high school)
  • At least 1 year of experience as a Trainer in any industry
  • Open to process trainers even those from non-BPO backgrounds
  • Excellent English communication skills
  • Exposure to American culture is a plus

Key Responsibilities:

  • Needs Assessment: Assess the current communication skills of individuals or teams to identify areas for improvement.
  • Curriculum Development: Create training materials workshops lesson plans and resources tailored to specific communication needs.
  • Training Delivery: Conduct workshops classes and seminars to teach effective communication techniques including public speaking interpersonal skills professional development and interview skills.
  • Feedback & Coaching: Offer constructive feedback and coaching during sessions to help trainees enhance their verbal written listening and body language skills.

Employment Type

Full Time

Company Industry

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