Position Title: Communications Trainer (Cebu) Hybrid
Work Arrangement: Hybrid (Onsite during training period) in Cebu
Start Date: ASAP
Account Type: Talent Skilling
Support Type: Support
Shift Schedule: 12 PM - 9 PM Fixed weekends off
Qualifications:
- High school graduate or equivalent (High school/senior high school)
- At least 1 year of experience as a Trainer in any industry
- Open to process trainers even those from non-BPO backgrounds
- Excellent English communication skills
- Exposure to American culture is a plus
Key Responsibilities:
- Needs Assessment: Assess the current communication skills of individuals or teams to identify areas for improvement.
- Curriculum Development: Create training materials workshops lesson plans and resources tailored to specific communication needs.
- Training Delivery: Conduct workshops classes and seminars to teach effective communication techniques including public speaking interpersonal skills professional development and interview skills.
- Feedback & Coaching: Offer constructive feedback and coaching during sessions to help trainees enhance their verbal written listening and body language skills.