Data Entry & Call Center Support-MD
Data Entry & Call Center Support-MD
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Job Description
Corporate Payroll Services is actively seeking experienced data entry and call center representatives for the payroll specialist job opening at our Maryland branch. This position handles a high volume of inbound and outbound customer support calls as well as data entry and payroll data processing for clients. This positions primary functions are to process payrolls for our clients on a daily basis and to provide customer service via phone and email on the accounts.
Rewards and benefits you would enjoy are:
- Signing bonus of $250 after 60 days of work
- Accuracy Bonus on top of base hourly pay
- Productivity Bonus on top of base hourly pay
- Annual Discretionary bonus
- Industry Certifications and merit raises for certification(s) achieved
- Increase base hourly pay by passing in-house tests
- Paid Time Off with roll over
- PTO buy back program
- Flexible health spending reimbursement plan
Job Duties:
- Data entry and import of data into system
- Review data for completeness and accuracy
- Report potential issues to customer(s)
- Calculate and process payroll related changes
- Research escalate to support team and/or resolve customer or system problems
- Verify payroll output against reports
- Provide excellent customer service while handling high inbound call volume
- Provide excellent customer service via email support
Qualifications:
- Basic mental math skills
- Strong data entry skills
- Great communication skills
- Strong organizational skills
- Basic understanding of Microsoft Applications (Word PowerPoint Excel)
- Basic understanding of spreadsheets and web browsers as required
- Ability to work individually and in a team with tight deadlines
- Ability to handle high volume of customer service calls and requests
Shift:
Full Time ( Mon- Fri)
Training:
90-Day paid training on site.
Compensation:
Starting hourly rate of pay may be increased in the first 90 days by passing payroll certification exams which are administered at the work site.
Benefits:
Corporate Payroll Services offers a competitive benefits package including Medical Dental Vision Life and LTD coverage as well as a 401(k) plan.
Corporate Payroll Services also offers a wealth of emotional well-being resources through the benefits package to provide support for employees wanting to develop resilience reduce stress manage anxiety or practice mindfulness. The benefits plan includes access to employee assistance programs for employees and household members to find support for life s big and small challenges.
Corporate Payroll Services is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race color age sex religion national origin disability sexual orientation veteran status or any other status protected by federal state or other applicable laws. Reasonable accommodations request to apply or participate in the interview process may be submitted to
Phone based customer services Data Entry Payroll Processing
Employment Type
Full Time
Company Industry
Financial Services / Insurance Agencies and Brokerages / Investment Banking
