Scheme Support Officer
Scheme Support Officer
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Job Description
Job Specifics
Full Time 37 hours
Contract: Permanent
Salary:24531.00 51.11 sleep-in allowance
Work Pattern: Days nights weekend availability & Sleep-ins
It is essential that the successful candidate holds a valid drivers licence and has access to a car. Dyfrig House operates multiple services between Cardiff Central and Newport Road and you will be required to work across these locations.
What is great about the role
Dyfrig House provides supported accommodation for homeless people who are motivated to address their problematic alcohol and substance use issues.
We support these individuals by engaging them in recovery & treatment services and through providing housing related support so that they can live independently.
Dyfrig House works with Pobls treatment services as well as local recovery services to support people on their journey to recovery and facilitate a positive move on into independent living. Some of the individuals we support have been involved in the criminal justice system so this is a good opportunity to support people to make positive life changes.
Your duties will include:
- Engaging and interacting with the people we support
- Supporting the client as directed by the Project Worker according to the support plan specifically tailored to each client
- Wellbeing checks
- Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
- Reception duties
- Dealing with challenging behaviours and responding to arising needs
- Using IT systems to accurately record client interactions and maintain internal documentation in line with organisational policies
- Promoting a safe and supportive environment that fosters personal growth
Our aim is to ensure we equip individuals with the knowledge and tools they need to live independently. This is a challenging role as this service delivers intensive support around each clients recovery before focus is put on the housing related support and you will be faced with complex behaviours and needs including alcohol misuse mental health substance misuse anti-social behaviour and offending behaviour.
You will work with a range of different personalities and behaviours and each client will be in different stage in their recovery journey so you will need to be able to adapt your approach to engage with a diverse cliental.
Part of your role will also include sleep-in shifts at the scheme where you will be provided with a secluded area that includes a bedroom bathroom and kitchen facilities.
Pobl Benefits
- This role requires an Enhanced DBS check which we pay for
- 26 days (pro rata) holiday entitlement plus Bank holidays
- Pension scheme
- Sick Pay
- Bespoke learning pathway with the support from an experienced Learning and Development team
- Internal Progression
- Wellbeing and psychological support
- Time for Talk service
- 45p per mile
FREDIE
At Pobl Group we are guided in all that we do by a group of principles that we call FREDIE these are: Fairness Respect Equality Diversity Inclusion Engagement. This means that whatever your background you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process or0
What do you need to do now
If you have the skills experience and enthusiasm required to be our next difference maker please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.
Further information on the role can also be found on the Job Description.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
